If your Rinnai displays an error code 31 on the controller, you should inspect and measure the burner sensors condition and resistance and replace it with a new one if not working as intended.
Ensure the unit is being fed the right type of gas and that the water flow is in the correct ranges.
To reset the Rinnai code SS, press the temperature controllers On and Off button 5 times quickly. Problems with the gas and electrical system can cause a Rinnai error code 11, so they should be inspected for problems. The Rinnai error code 11 may need to be assessed and fixed by a trained technician.
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And this is what we will explore in this article. Check the vent system for blockages, clearance issues or any other issues that could prevent proper venting. Unfortunately, often fixing the Rinnai error code 71 means replacing the faulty PC board. You need to confirm that the water supply is on, the water filter is not blocked or clogged, and it maintains a constant pressure of 30 psi.
Repairs, replacement and more, you can count on us.
Rinnai error code 13 is indicative of problems in the combustion. However, if the issue is the sensor, you may be able to fix it yourself.
He was super friendly, eager to work and got straight into the job. If your tankless is displaying and error code 02, you'll need to call a professional. If your home has a tankless water heater, you probably dont think too much about it unless theres a problem.
This code is not observed on all Rinnai water heaters. While inside the burner box look up between the copper fins inside the heat exchanger for debris and/or blockage. Although we recommend having a professional work on this problem for you, there are a few things you can check yourself. Make sure that the heat exchanger (and space between fins) is clean from debris and dirt, so as the gas burner - to prevent irregular combustion. Often, you can quickly determine the cause of a malfunction by being able to identify the code. Inspect the heat exchanger and all the internal piping within the tankless. How to troubleshoot and repair Rinnai water heaters when there is no ignition, followed by the error code 11.
Rinnai error code 61 is indicative of a problem with the combustion fan.
To fix the Rinnai error code 12, the electrical and gas systems need to be thoroughly inspected for the cause of the problem.
This includes the following: Note: As extensive knowledge and skills are needed for any gas work, including the gas license possession, the best is to contact a licensed technician.
If you have a Rinnai system, an error code you may come across is 11.
Shut off the water flow and call a professional to troubleshoot the problem for you.
Replace the thermocouple or the PC board if needed. If our Troubleshoot guide worked Save our Number for later. An error code 16 means that the tankless shutdown to protect itself from damage. by Troy Koopman | Appliances, Plumbing Advice | 0 comments. Rinnai error code 17 is found on Rinnai models that have venturi control and switch.
Check that the blower wheel is turning freely.
At Ricks Plumbing, our experienced plumbers can troubleshoot your water heater and provide quality repair service. Featuring ThermaCirc360 technology, Rinnai water heaters are a solid choice for homeowners looking for an efficient, quality water heater that will save energy and produce unlimited hot water. Rinnai error code 79 means the sensor detected a water leak. Your email address will not be published.
Check the condition of the sensor, check for loose wiring, or any build-ups. Jims Plumbing can address the error code appearing on your hot water system.
Measure the motor winding resistance and check for any damage or loose connections in the motors wiring harness.
Check the wiring harness between the PC board and the fan motor.
An error code 11 on a Rinnai tankless water heater can appear due to an issue with the ignitor, gas supply, flame rod, venting, excess moisture, and more.
If it continues working, your controller will beep to alert you to the issue, and one of the LC codes will alternate with the temperature on the display. In the case of a gas issue, ensure the gas supply works correctly and there is enough gas pressure.
One example of its use is if the same error code occurs after the code FF was entered, the technician will know that the repairs made did not solve the problem.
The gas type must be according to the rating plate found on the unit.
To fix the error code 33 on your Rinnai, you need to check the sensors condition and wiring.
If any, If using an MSA or MSB system isolate the unit giving trouble from the system during. Do not forget to check the dip switches and ensure they have been set correctly.
We did not expect anyone to come out so quickly on a weekend either!
A wiring problem can also cause this error, in which case a certified technician should be contacted.
Error code 73, on Rinnai RHFE models, can signify a connection problem, in which case the unit should be restarted.
Clean both the igniter and flame rod before reinstalling. If the error doesnt go away, have a certified technician look into it or call customer support. If the unit works as intended while the sensor is disconnected and no signs of leakage are visible, replace the sensor. Rinnai error code 12 signifies a failure in lighting up the flame.
The thermo-fuses are wrapped around the heat exchanger.
Check that the flame rod is maintaining at least a 1 micro amp output. Look for broken, damaged or loose connections.
Verify igniter is working. For exceptional hot water and great value for money, Everhot delivers every time with proven quality and reliability.
A Word of Warning: We recommend contacting a professional to do the repairs for you. If there is an error code 13, you need to ensure that the gas supply and pressure are within rangers and that the venting system and the dip switches are all correctly set up.
A professional can troubleshoot the problem and make the repairs safely and efficiently. It indicates that the fuel has been blocked by something or there is no fuel. Note; there will be no voltage present unless the unit is going through the ignition cycle.
How Often Should you get your gas heater serviced.
If you just installed your tankless, check that the hot and cold water lines are correctly attached.
With a rich heritage delivering reliable hot water, Stiebel Eltron offers a variety of units for specific needs. Peter did a great job! Your email address will not be published.
In most cases, due to the nature of the issues associated with this error code, your Rinnai should be inspected by a qualified technician. In certain cases, replacing the PC board may be required. The Rinnai error code 14 doesnt guarantee that your Rinnai is overheating.
Flush your tankless by following the directions in your manual, or, After flushing, perform a hard reset by turning the power off and back on to the unit. Compare Quotes from Top-rated Water Heater Experts!
The tankless may or may not be operating when this code is displaying. Just ask our friendly team about the eligibility criteria. If you are not meeting the minimum flow rate the unit will not fire. Never attempt to solve this problem yourself. There must be a proper gas pressure and according to the rating plate.
To fix the Rinnai error code 10, you need to ensure that the exhaust, vent pipes, condensation collar, and fans are installed and connected correctly and not blocked in some way.
Combustion chamber with the ignition rods. hb```c``f`a`q | Q000*g`h`` !
Verify gas type dip switch on PC board is switch to proper gas type position. Always look for the manufacturer's instructions for the correct vent installation, the recommended material, size, length, and proper clearance around the vent.
All Plumbers are screened, licensed, and insured. Look for broken, damaged or loose connections between the PC board and the sensor.
Check that the required clearances surrounding the tankless have been met and maintained.
All rights The error code 49 means there is a problem with the pressure sensor.
Restart the tankless.
Check all air was purged from gas lines after installation. Check for the proper drainage of the condensate (condensing type). An iconic Australian brand, Dux has over 100 years' experience in hot water systems and is a leader in all fields. They must use the, Verify proper altitude settings, see high altitude gas pressure setting procedure for dip switch and, On internal units inspect the plastic tube running from the bottom of the combustion chamber to, Verify installer used the condensate drain tap as recommended by Rinnai on the vent terminal, Check to ensure all two stages regulators are installed at least six foot away from appliance.
Rinnai error code 19 signifies that there is a problem with the electrical grounding. Inspect the flame rod for debris and dirt - clean as needed and replace if there are cracks.
You should flush your tankless as soon as possible to prevent damage to your heat exchanger.
Rinnai error code 31 is indicative of a problem with the burner sensor.
If the error code does not disappear, you should.
Check for water leaking and excessive moisture as it can lead to corrosion and wet electrical connections. Rinnai error code 25 means the condensate trap is full. Super reliable. Rinnai error code 72 means there is a problem with the flame sensing rod. Turn the power to the tankless back on, and fire the tankless up.
In the case of a wiring issue (Often found on the Rinnai KB series), ensure the unit receives enough power and water. Inspect the sensor wiring harness. Dry off any water inside the unit and restart it. In certain cases, replacing the condensate trap may be needed.
Finding the exact cause is important to apply the right solution and get your water heater running again. 6) have you tried the above and still same issue? However, for the average user, your best choice is to.
Unplug igniter wire; hold the igniter wire with an insulated pair of pliers about a 1/4 from a piece of metal. Can You Take a Shower With a Leaking Water Heater?
See our article Can Water Heaters Be Installed Outside: What You Should Know for more information on outdoor tankless water heater models. Rinnai error code 05 can be seen on Rinnai water heaters with installed bypass valves when there is an issue with the bypass servo.
On some Rinnai models, by pressing and holding the ON/OFF button for 2 seconds and then pressing UP, you will be able to find your last nine Rinnai error codes. Fill in your details below to receive a call back within 3 minutes.
There are several causes for the improper gas pressure; the gas system was not correctly sized (the manufacturer specs were not met), dirt and debris are present in the system.
If all the above issues are corrected, and the unit is still not operating per specs., the problem might be with the PC electric board and/or gas valve, requiring their replacement. Make sure the ceramic sparker electrode is tight in its mounting bracket.
See troubleshooting document under the units front cover for proper voltage and connector numbers.
Warning: Although there are a few things that you can check before calling for service, only a professional should do any repairs to the electrical or gas system. Interest free options available**. This error code can also happen if the room temperature is too high (over 104F), in which case you need to lower the room temperature. Check if the tankless is producing a water flow using the temperature controller by pressing the "UP" button for 3 seconds and then the "ON/OFF" button.
The igniter and its ceramic insulation must be securely tightened to the mounting bracket and in the correct position.
Ensure the sensor is in good working condition, properly plugged in, or covered by something that can block it from measuring the ambient temperatures outside.
An error code 71 means that one of your solenoid valves has failed. Pushing the temperature controllers ON/OFF button five times will allow you to run the water heater even if you havent cleaned the heat exchanger.
You should not be able to move it with your, Look into view window on appliance to see if you ever see a flame in the burner box while the unit is. To fix the Rinnai error code 72, you need to ensure that nothing blocks the flame from touching the flame rod and there are no build-ups on the flame rod.
Contact a professional to troubleshoot and repair the problem.
In the case of a Rinnai error code 70, you need to inspect the condition of the PC board switches and connection harnesses. The tankless may or may not be operating when the code is showing.
Rinnai error code 73 indicates a problem with the burner thermocouple.
Click or drag a file to this area to upload. Rinnai error code 38 can be observed on some models and is indicative of a problem with the exhaust thermistor or the CO sensor.
A code SS on your Rinnai indicates that it is time to service the unit to prevent any damage. To fix the Rinnai error code 17, clean and remove any build-ups and restrictions blocking the venturi.
Rinnai models. Always use Rinnai approved venting materials as some materials can cause error code 10 due to incompatibility.
Below we have gone through and listed a troubleshooting process map to help you narrow down where the error could be coming from.
While its a good idea to understand what is going wrong with your tankless water heater, physically troubleshooting the unit is best left up to the professionals.
Rinnai error code 03 can be fixed by turning off all hot water taps and the ON/OFF button twice.
In any case, talking to Rinnai customer support or having a certified technician check your Rinnai is highly recommended. However, the code will continue to display until the underlying cause has been resolved. Replace the sensor if the error code persists. Please describe your problem so we can better assist you, Check your hot water system for any visible damage or loose parts, Locate your gas supply and ensure it is turned on, Test your gas supply by turning on a gas appliance, such as a stove-top. AquaMax hot water have been a popular choice for water heating since 1988 with their high-efficiency electric storage and 5-star energy ratings. Rinnai error code 14 indicates a problem with either the thermal fuse, the thermal switch, or the PCB wiring. Verify proper inlet gas pressures are being fed to appliance. Rinnai error code 02 indicates that the burner will not operate while the freeze protection mode is active. To ensure your satisfaction, we work in line with our Quality Assurance Guarantee. When this happens, try the following: If you have bypass valves installed on your tankless water heater, you may see an error code 05.
If the fan wheel is spinning freely and there are no obstructions, you should call a professional to troubleshoot and repair your tankless.
Check outside where the vent terminates.
Check if the dip switch has been set up correctly.
2) Make sure your gas supply is turned on
If there was a power outage or interruption its possible that once the power is restored the water won't flow. Gas Heater Service Sydney BookingPlease enable JavaScript in your browser to complete this form.Name *Email *Phone *Make & Model *Address *Comment or Message *Select if you would like these specials:Call 30 Mins Before Arrival3m long gas hose supplied and fitted $99Upload Picture of Gas Heater (Optional)
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To fix the Rinnai error code 32, you need to ensure the sensor is clean and in good working condition. If there is an error code 15 on your Rinnai, inspect the venturi motors condition, and replace the gas valve assembly.
As part of this guarantee, you benefit from: When it comes to your Rinnai error code 11 service, dont settle for anything less. Sometimes build-up inside the burner can create a short circuit, resulting in this error code. Ensure that the dip switch is also correctly set up.
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Sometimes there may not be any information about your error code.
Rinnai error code 65 means there has been a failure to close the water control valve during the baths filling.
In Easy Maintenance Tips for Tankless Water Heaters w/Photos will outline how to perform tankless water heater flushing and other maintenance. There are two bi-metals located on the rear of the burner assembly.
Rinnai error code 99 may be observed on some Rinnai models. To schedule an appointment, call us at (203) 874-6629 today. It may be necessary to replace the thermal fuse or the sensor wiring harness, or even the PCB.
Proper dip switch and gas pressure set up for the high altitude installations. Clean if needed. Rinnai is known for their innovative tankless water heaters, such as the RUCS65iN and the RUR98iN. Vulcan hot water systems are built with the best quality materials. A tankless water heater will last about 20 years and during that time youre sure to experience at least one of these Rinnai error codes.
If the tankless operates without the sensor in place, the sensor will need to be replaced.
Approval is granted within minutes and theres no waiting around on site because our plumbers can sign you up right away. They should spin freely. If the Rinnai Gas Heater error code 11 is flashing on the digital monitor of your unit, or on the status monitor if you have a Gas Heater controller installed, the first thing that you should do is check that your gas supply is turned on at the heater or gas meter. We earn a commission if you make a purchase, at no additional cost to you.
Check that the air filter is clean and in good repair. If the issue is the heat exchanger and/or the internal piping, you'll most likely need to call a professional. If you are not a professional or do not feel comfortable taking apart and fixing items you should call a registered repair person to fix this error.
Remove the flame rod. In some cases, the flammable vapor sensor or the PC board may have to be replaced. Your email address will not be published.
Verify proper gas type; ensure the gas supply at this location matches that listed on said appliance.
If no spark is noted check the ignition board to verify it is getting the proper voltage from the PC board. 46 0 obj <>stream Ensure that the air is removed (purged) from the gas lines after the installation. Rinnai error code 16 represents an overheating warning.
Inspect the wiring harnesses from the flame rods to the PC board. If the outside air temperature thermistor is disconnected or open, the tankless will display an error code 41 and alternate to the set point temperature.
Have no fear because were here to help you decode the error so you can troubleshoot and fix the problem.
Look for debris or other obstructions that could prevent the fan wheel from turning.
No code: Nothing happens when water flow is activated. A Rinnai error 58 can be caused by scale build-up, in which case the heat exchanger should be flushed and cleaned.
Usually, Rinnai error code 57 can occur if the unit is connected to the wrong type of gas or the gas pressure is not within the suggested ranges, or a wiring issue.
An error code 14 indicates that your Rinnai is over heating.
However, if the root problem is not corrected, the bi-metal switch will continue to trip. Gas Heater error code 11 is flashing on the digital monitor of your unit, or on the status monitor if you have a Gas Heater controller installed, the first thing that you should do is check that your gas supply is turned on at the heater or gas meter.
Depending on which Rinnai tankless model you own, you may see an error code 19 instead. They'll have the training and tools to find and resolve the problem. With more than a 100 years of experience in delivering hot water, Bosch is always a reliable source for gas hot water.
In relation to error code 11, we will check: Following this, they will give you a fixed, no obligation quote for any maintenance or repairs needed. IMPORTANT: There are two types of error code 12. An error code 19 indicates that there's an electrical short in one of your components.
Open the cabinet and check that the condensate tank and trap are not blocked.
Although, the problem could be related to the wiring between the sensor and the PC board, there is a chance that you can fix this problem yourself. Closely monitor it for any sign of leakage.
Rinnai error code 07 indicates that the flow rate has fallen below 2.1 GPM. %PDF-1.5 % If all readings are good, but the error code continues to show up, you may need to replace the PCB board.
Check the condition of the venting materials and ensure that the venting system has been properly installed.
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