replace the product, or reduce the price and terminate the contract under the terms provided in the
Receive first access to the very best of LOEWE products, inspiration and services.
You may not reproduce,
authorized person is aware of all the required documents he will need to bring to be able to collect the
The procedures will be free of charge for the consumer and user.
Check the full list where this service in offered through this link.
with your card is personal to you and should be given to you by your bank. The web site, as well as all the elementstherein, is the exclusive property of LOEWE.
for conflict resolution to the competent courts in the place of residence of the consumer or the place
The final step is the Secure Payment, where you will be
written consent from LOEWE S.A. is forbidden, You may not eliminate any reference to copyrights, trademarks or any other
accuracy, integrity and updating of said information, LOEWE provides no warranty, either express or implied, regarding all or part of
regardless of its nature, resulting from your use of the website.
MasterCard. transactions carried out between LOEWE S.A. and its customers, In the event of a dispute between LOEWE S.A. and one of its customers about a
LOEWE must proceed, as appropriate, to repair or
option at check out and write yourpersonal message. your purchase in store.
and
of the billing address.
original packaging, perfectly sealed and intact, LOEWE will pay for the delivery cost of returning the item(s) to our Central
You may exchange the items purchased from LOEWEs online store within thirty (30)
the LOEWE web site are the exclusive property of LOEWE.
companies with no intention of resale, Any resale or distribution of LOEWE products purchased from the www.loewe.com
The trademarks and domain names shown in
repair guide, 8- Terms
assessment.
accidental damage during delivery. Including: In cooperation with Klarna Bank AB (publ), Sveavgen 46, 111 34 Stockholm, Sweden,
performed.
The Puzzle bag is the debut bag for LOEWE by Creative Director Jonathan Anderson. less targeted advertising, Cookies are small text files that are sent to the users device by the web
LOEWE does not participate, nor is it obligated to participate, in any dispute settlement procedure in
United States
Purchaser must make sure the
LOEWE will not be liable
registered by LOEWE S.A will be considered as irrefutable proof of the transaction. You also agree that Loewe SA, will be able to collect information provided by you for event management purposes.
property of LOEWE S.A. or any of its subsidiaries(henceforth LOEWE).
shipping their purchase, LOEWE offline stores do not offer refunds on any product(s) acquired from the
store of your choice. You will be refunded the amount paid for the item(s) within a maximum period of fifteen (15) days of receiving and approving the Return. Working days to exercise your right of withdrawal will be counted stated in the applicable legislation of the location where the product is delivered.
delivery note in which the price is omitted will be included in the parcel, so that you can send your
which will ask you for your password to ensure your payment is secure.
delivery note provided with every purchase, the order confirmation email or the official invoice of your
perfectly sealed and intact in order to guarantee the correct hygienic conditions.
Please visit
the above-stated purposes, Users
Estimated delivery time by country/region: Spain (Mainland and Balearic Islands): 2-4 business days.
You may not reproduce,
parts of the site will not then work, These cookies do not store any personally identifiable information, These cookies allow us to count visits and traffic sources so we can measure and
This refers to both your device and to any other device used to access the Web Site, Session cookies are temporarily stored in the device and are eliminated
All purchases made on loewe.com will arrive in our signature monochrome packaging.
be asked to sign a collection receipt.
with your card is personal to you and should be given to you by your bank. secure
content included therein.
environment in all its products, LOEWEs Customer Service team will be pleased to assist you with any queries, If an article is faulty, LOEWE will, as appropriate, repair, replace, reduce the
the web site, whereas others are used for other purposes, such as guaranteeing internal
remove any excess moisture without rubbing, dab with a soft cloth and let dry at room temperature, If you have any questions regarding our products and their upkeep, please
We also offer the possibility to pick up your loewe.com order in the selected
business days.
distribute, publish, transmit, create works deriving from or based on, modify or sell any of the
notifications contained therein, The LOEWE S.A. (LOEWE) web site, with headquarters in Madrid, Calle Goya 4,
as the refund will be directly made to the card with which the payment was made. Reservation
If your LOEWE item gets wet,
stores, unless originally purchased there, In the case of perfumes, the items must be returned in their original packaging,
The prices of LOEWE products are shown in Euros, Pounds Sterling and US Dollars,
purchase, Once
Simply contact us and we will help you with your return.
Cleaning Service, LOEWE respects international standards of protection and conservation of the
See more + of the billing address. purposes and to customize visits to the Web Site. LOEWE S.A. does not guarantee or state that the www.loewe.com web site is free of
under any circumstance for any direct or indirect damage, regardless of its nature, resulting from your
We will verify your identity for security reasons, we could also make a copy of
legal guarantee corresponding to the Royal Legislative Decree 1/2007 of November 16, which pertains to
also be considered in this case, Any other product purchased from the LOEWE online store which has been customized
If not collected, it will be sent back and your original method of payment will be refunded.
If, for any reason, your purchase is not delivered within eight (8) working days, please
English.
LOEWE does not use cookies to obtain
be applicable to orders for: In the case of perfumes, the items must be returned in their original
content included therein. and store certain information on him/her so as to allow or improve the service provided, There are different types of cookies. order.
This refers to both your device and to any other device used to access the Web Site, Session cookies are temporarily stored in the device and are eliminated
days.
store of your choice.
date of the service.
delivery note in which the price is omitted will be included in the parcel, so that you can send your
the web site, whereas others are used for other purposes, such as guaranteeing internal
Exchanges will not be accepted in Mainland China or South Korea LOEWE retail
to monitor its performance, These cookies may be set through our site by our advertising partners.
over the availability of any content and material published in or obtained through those web
in store, 4-
trademarks or domain names, regardless of their form or intent, is strictly forbidden.
A cuboid shape and precise cutting technique All you have to do is contact our Customer Service and they will assist with the return, The article(s) must be in perfect condition, and returned in its/their original
in our systems, They are usually only set in response to actions made by you which amount to a
This information can include images, videos and/or audios taken during the events, and can be eventually published and/or shared with third parties in the context of the event.
However, we make no guarantee about the
days.
displayed on the www.loewe.com web site, as well as the LOEWE.com domain name, are and will remain the
site. Deliveries are free of cost.
made before 31 December can be returned within 30 days from when the order was confirmed. the specified delivery address and payment has been received in full.
Close, Shipping to
Should you wish to exchange or return your purchase from LOEWEs online store, you
LOEWE.
The LOEWE trademark, the logo of the
checkout area where you can choose a billing address (where we will send your invoice) and a delivery
when the user closes the browser. come protected by a cotton cover in herringbone grey, with an anagram label. Gifts are shipped in brand-free boxing and no price is included in the delivery documentation.
information about the device, to store information or to track the activities that are
may be used by those companies to build a profile of your interests and show you relevant adverts on
LOEWE has applied all reasonable means to
create Puzzle?s distinctive geometric lines.
these trademarks without the prior written consent from LOEWE S.A is forbidden, You may not eliminate any reference to copyrights, trademarks or any other
At collection, you
purchase, LOEWE will not be responsible or liable if any item(s) you wish to return to
Customer Service link.
The customer must bear the risks of
If you do not collect your order: Your order will be available in-store for 15
LOEWE credit coins or credit notes issued by our offline stores cannot be used to
full Set.
Exchanges
reserve the right to change the prices of the products on the www.loewe.com website at any time and
You may be asked for proof of identity. All items purchased as a gift are gift-wrapped on a complimentary basis, and include a personalised note that you specify when confirming your purchase.
will address non-conformities within a period of 2 years after the date of purchase, At the end of the ordering process, you will be requested to click on Purchase
The store reserves the right to verify the Card or method of payment used to place the
If a user registers in the web site, LOEWE may use cookies to
The Web Site may contain links to other web
LOEWE has applied
If your LOEWE item gets wet,
At collection, you
these documents. See more, 2-
You may create copies of the web pages published in the www.loewe.com web site
which will ask you for your password to ensure your payment is secure. The prices of LOEWE products are shown in Euros, Pounds Sterling and US Dollars,
Skip to main content
Working days to exercise your right of withdrawal will be counted stated in the applicable legislation of the location where the product is delivered.
LOEWE responds to breaches of conformity that have been raised within two years of delivery. facilitate access and registration in the Web Site (for instance, storing his/her username and
Should you need any assistance, please get in touch. companies with no intention of resale, Any resale or distribution of LOEWE products purchased from the www.loewe.com
524/2013 of the European Parliament and Council, of 21 May 2013, In the absence of an amicable settlement, the parties shall submit themselves
Lebanon, Macao SAR,
indication regarding intellectual property rights contained in the www.loewe.com web site, or any other
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banks webpage where you will be asked for an extra security password for payment with your Visa card or
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consult the most up-to-date version of the General Conditions of Sale at any time by clicking on the
sites, LOEWE has no access to or control over the cookies and other tracking
pages retain all copyright or proprietary notifications and the rest of the intellectual property
following payment methods. This information can include images, videos and/or audios taken during the events, and can be eventually published and/or shared with third parties in the context of the event.
Any data registered by the www.loewe.com website will serve as proof of the
transaction carried out on the www.loewe.com website, the data registered by LOEWE S.A. will be
for private and personal use and not for profit or commercial use, as long as any copies of said web
If you do not allow these cookies we will not know when you have visited our site, and will not be able
Netherlands,
handling of personal data, since this Privacy Policy is only applicable in this Web Site in
the selected store in within 15 days after this email is sent to collect your order. online purchase.
Shipping
consult the most up-to-date version of the General Conditions of Sale at any time by clicking on the
your device, so they cannot control it in any way. You will receive an email confirmation when your order is ready to be collected
we offer you the
United States
For further information,
See complete policy here.
If you would like to Return an item or items purchased from the LOEWE online store, you may do so within 14 working days following the date of delivery.
contact our Customer Service Department.
Regulation no.
Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom: 2-5 business
Your personal data is handled in accordance with applicable data protection law
in store, 4-
We will verify your identity for security reasons, we could also make a copy of
performed. available in Barcelona city area.
from the store.
conditions. By filling in this form, you agree that your data will be used by Loewe SA, as data controller, to send you information, about our offers, news and events (newsletters, invitations and other publications) as well as for statistical purposes and for the management and optimisation of the customer relationship.
left-hand corner of the www.loewe.com webpage. Should you need any assistance, please get in touch.
for private and personal use and not for profit or commercial use, as long as any copies of said web
from the store. LOEWEs online store is lost, misdirected or delivered late. repair guide, 8- Terms
protection.
Free returns are available within 14 days of your online order delivery date.
The Leather ready to wear pieces might arrive in a larger box in order to protect
They
Croatia, Egypt, Jordan, Kenya, Mauritius, Nigeria, Oman, Senegal, South Africa), including taxes. the risks (in particular loss, theft or damage) relating to the Products Delivered will be passed on to
Please ensure that you bring the delivery note included with your package with you to the store. environment in all its products, LOEWEs Customer Service team will be pleased to assist you with any queries, If an article is faulty, LOEWE will, as appropriate, repair, replace, reduce the
will
We can only offer you the payment methods available
LOEWE packaging in good order.
If, for any
The store
The
Page 194, Sheet M-6657, is original creative work protected by the laws of intellectual property
four Ls, and the rest of the brands and logos related with LOEWE, whether registered or not, that are
The web site, as well as all the elements therein, is the exclusive property of LOEWE. You may
use of the web site, Applicable legislation, jurisdiction and controversies, These Terms and Conditions shall be governed by the legislation of Spain, The European Commission offers an online platform to resolve legal disputes,
its web site.
LOEWE also uses cookies for system administration
security, performing system administration tasks and statistical analyses, studying what
visit the selected store in within 48 hours from the moment the confirmation email is sent to complete
accessed through the Web Site so as to learn about the conditions that apply regarding the
notifications contained therein, The LOEWE S.A. (LOEWE) web site, with headquarters in Madrid, Calle Goya 4,
these documents. Please ensure that you bring the delivery note included with your package with you to the store.
to select from various payment methods. and returns, 7-
LOEWE packaging in good order.
its web site. After this 48 hour time frame, the reservation will expire. into the Spanish legal system the 2013/11/EU Directive of the European Parliament and Council, of 21 May
the specified delivery address and payment has been received in full.
The payment method Pay in [14] days is only available in case of a positive credit
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