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Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. hertz rewards plus gold points rentals 4. I almost always book a full-size sedan, although sometimes a higher class or speciality class of rental car is cheaper. Ive written in the past about how I find the process of renting cars to be incredibly frustrating. I have filed a complaint with the California Attorney Generals office, which Im sure landed on deaf ears. Im a happy camper renting cars if the process is seamless, and thats an area where Hertz Presidents Circle status is awesome. Seems like its never a factor for you. I use Autoslash. Dog hair, kids messes, foodI doubt they even do a basic wipe down inside nowadays. In recent years I've been able to select my own car and once at PHL I was "chauffeured" to the terminal. "No additional driver fee for a spouse or domestic partner in the United Statues". I have had the same issue. There sure was quite a selection of cars, primarily compact SUVs and minivans. I mean the clear and obvious best choice is whatever vehicle has the highest MPG rating.

Whatever happened to your carbon offset initiative btw? 5. Has anyone figured out how to successfully opt-in to President's Circle via their Delta Medallion Status? Im presidents circle through United 1K (not sure if theyre doing that any more). But, in my experience, I have found that I always have a car as a President's Circle customer even at branches out of cars from everyone else. I rent quite often at LAX for business trips. Opinions expressed here are the authors alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. After all, Hertz doesn't charge for regular radio or even air conditioning. Expect anything from Cadillacs and Camaros to Suburbans and Siennas. As a President's Circle member this happened to me too. Name not appearing on the board I switched to National this year and while not perfect, it has been much better. So you used to get into the rental area, find your name on the board, and found out where you needed to go to pick up your car. You have to worry about whether your reservation will be honored, you sometimes have to wait for a long time at a rental car counter, you end up with a terrible car, there are endless upsells, and just everything about the situation is horrible. js = d.createElement(s); Ben, if this matters to you at all, try to choose a car next time that has the radar at the top of the rear view mirror.

I quickly noticed that almost all seals were broken, though I still didnt do a mileage comparison of all the cars. I recently rented with Hertz at San Diego Airport (SAN). That said *most* of the time at airport locations they tend to be newer with less miles at least in PC aisles.

Ben, I'd like to hear more regarding "Im starting to hate renting cars less than I used to". I ended up deciding on a Chevrolet SUV. Then I had a thought, does my personal car insurance protect me for this? Delta says they tell Hertz, Hertz says contact Delta. Have been driven back to the airport many times by Hertz rapid return agent. Being a Presidents Circle member does not mean you will always have immediate access to a car. I often do, when I find flaws, or just don't like it. While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. At 15000 miles, a rental car is actually close to being phased out. To take advantage of Ultimate Choice, youll need to sign up for Hertzs free Gold Plus Rewards program. They wanted to know when I'd be returning the rental the one I returned the week before. Being a Presidents Circle member does not mean you will always have immediate access to a car. With my most recent experience in Tampa last month I even asked a Hertz employee who was directing people who entered the garage and after identifying myself as a President's Circle member she told me to go to line for the Gold counter anyway. FYI you dont need Presidents status to skip the counter. Hmm. However, the board originally was to show what spot your car was in. Those two things make a big difference. While the Gold counter staff is generally helpful, I have experienced issues like: A lot of times Presidents Circle cars are not that much better compared to the regular cars. While selection varies by location, season, day, and even time of day, the Presidents Circle lineup at most Ultimate Choice locations will usually have you driving something funor bigfor the price of a mid-size car. It's actually gotten worse since Covid and verging on disgusting. Hertz offers Ultimate Choice at most of the countrys top airports. Did you know if your Presidents Circle and dont see a car in the Presidents isle that you like you can pick a car from ANY of the Gold Isles also?

So I'm having trouble seeing what the additional benefits of being PC. I BEEN A HERTZ PRESIDENT CIRCLE MEMBER FOR ALMOST A YEAR NOW, AS LOCAL LOYAL WEEKEND RENTER IN MY HOMETOWN AIRPORT. Been this level of Hertz or higher for 25 years. So that's why your same day search was empty. I use Autoslash. Also in terms of car selection, I want a smaller car with higher gas mileage and easier to park.

The Volkswagen Jetta might appeal to you. All my PC experiences have been train wrecks, varying from my name not being on the board, or on the board with a "go to the counter" message, to not having the car class I reserved available. Then, when you book an intermediate (mid-size) car or higher at an Ultimate Choice location, not only do you get to skip the long line at the rental counter, you also get to pick from a special section of vehicles just for Gold members. In this contactless pick - drive - return - walk away system Hertz charged me over $850 on a $165 reservation. To fellow Hertz Presidents Circle members, what has your experience been like? @ CK -- Thanks for the support! Whatever happened to your carbon offset initiative btw? For me it posted within one day of registering. Before Ultimate Choice, the upgrade benefits were inconsistent or non-existent.

All went well with pick up and drop off until a week afterwards I got not one but two calls from Hertz Vehicle Control. I pointed out that there was some damage on the car, so I was given a little sheet where I could mark the damage, and then I was sent on my way. fjs.parentNode.insertBefore(js, fjs); I mean the clear and obvious best choice is whatever vehicle has the highest MPG rating. Far fewer frequency of shuttles to the facility Then the rental companies sell the car back to the manufacturer or do so themselves. Since then, it's been kind of a disaster. I almost always book a full-size sedan, although sometimes a higher class or speciality class of rental car is cheaper. Often youll find numerous fullsize cars in the Gold section as well as SUVs, minivans, pickup trucks, and maybe even a convertible. I love having the choice, but I also suffer from horrible indecision in situations like this, when theres not a clear best option."

They wanted to know when I'd be returning the rental the one I returned the week before. It is not a status trip.

And they were charging my credit card additional days!!! On the other hand, I try to avoid Hertz (I think National is much better) so perhaps it's just as well. In my previous employment I had a Hertz outlet just around the corner from my office and used them regularly. Hertz rental prices always have been higher so I have never tried the President's Circle. Yet other times you may the absurd daily fee for the SiriusXM option but the branch never properly activates it. If you havent yet signed up for Hertz Gold Plus Rewards, then at this point you need to wait in line at the rental counter. In Germany, around 20k km is the cap.

So, if you want to be safe you'll have to upgrade the Turo insurance which added 40%-100% of the cost of the rental depending on how much coverage you want! I love having the choice, but I also suffer from horrible indecision in situations like this, when theres not a clear best option. Have been driven back to the airport many times by Hertz rapid return agent. Chase Sapphire doesn't cover Turo person-to-person rentals either. Reserving a full-size car? At the gate I presented my drivers license. with 15,000 miles and maybe even leather seats. Ever. I love having the choice, but I also suffer from horrible indecision in situations like this, when theres not a clear best option.". During our recent trip to Southern California (where we stayed at Alila Marea Encinitas), I took advantage of my new Hertz Presidents Circle status for the first time, which I got through the Capital One Venture X Rewards Credit Card(review). Make sure they don't accuse you of stealing the car! Ive been Presidents Circle for years now. Much like with National Emerald Aisle, the idea is that you can skip the counter altogether and pick your car, as this takes the hassle out of the rental car experience. However, the board originally was to show what spot your car was in. Apparently it happens although it was before Covid. Delta Platinum & Diamond Medallion members receive the status for free; Marriott Bonvoy Ambassador members receive the status for free; Guaranteed car upgrades, a minimum of one-class, at participating locations, Freedom to choose any vehicle in the Presidents Circle section of the Hertz Ultimate Choice lot on the spot at no extra charge, No additional driver fee for a spouse or domestic partner in the United States, 50% bonus on Gold Plus Rewards points on all qualified rentals, Expedited vehicle pick-up at over 1,000 locations worldwide, No stopping at the counter at over 50 airports, eReturn, whereby you dont have to wait when returning your car, Hertz Valet, whereby you can take advantage of a terminal drive-back service at participating locations up to four times per year, A dedicated Presidents Circle call center line. These are the best publicly available offers (terms apply) that we have found for each product or service.

I used the hertz contact page on their website to send an email saying I had platinum status with delta and it was not matching in hertz. Did you book through the portal (earning 10X) or directly with Hertz? I explicitly decline fuel verbally to the agent at the exit, but of course Hertz doesnt document this choice anywhere. I don't know why this occurs probably because they run out of cars so often? Here are the published perks of Hertz Presidents Circle status: If you ask me, the single best benefit here is access to the Presidents Circle section of the Hertz Ultimate Choice lot, available at participating locations.

Is it because the of the ability to choose from an assortment of cars? They think Americans and Canadians only want to drive crossovers, SUVs and trucks. So I'm having trouble seeing what the additional benefits of being PC. The choice of cars can sometime be blah, but it depends on the airport and the time. How I choose: In SoCal, always go for the convertible. I have had Hertz President's Circle status since 2015. While the Gold counter staff is generally helpful, I have experienced issues like: God help you if you decide to rent at LAX.

Rather than the rental agent assigning you a specific vehicle in a specific parking stall, you get to choose your car from an entire row of vehicles. If your name is not on the Board, to the office for you. They had the attitude of debt collectors with the assumption I was the guilty party. var js, fjs = d.getElementsByTagName(s)[0]; I never ever had a clean car with Hertz. When we first tried Ultimate Choice in December of 2016, Hertz had just rolled it out to its first location at Austin Bergstrom International Airport. Well, fortunately that wasnt the case, and there were lots of cars to choose from. They had a mad rush of President Circle members arrive at the same time and Ive been Presidents Circle for years now. Absolutely not in the US and definitely not with Hertz. I don't see what the deal with President's Circle status. Also, even if you are covered for your 12 year old Corolla (for example), the coverage limit won't cover you when you total a Tesla (for example). Its really hit or miss. As usual, the keys were already in the car, so I could drive off towards the exit. The best benefit of Hertz Presidents Circle status is the ability to pick your own car in the Presidents Circle section of the Hertz Ultimate Choice lot. My biggest complaint about Hertz besides worthless points and HORRIBLE customer service -- when I have a major issue I typically just email the CEO of Hertz and I get a telephone call from a regional VP or operations director within a day -- is SiriusXM satellite. Just free Gold status. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. Just five rentals in a calendar year earns you Hertz Five Star status. Avis doesnt offer anything like Ultimate Choice. So if you get Hertz Presidents Circle with VentureX or Delta status, you should be able to then use that to gain elite status at Avis, Enterprise, etc. Seems like its never a factor for you. More of the standard Emerald aisle experience. I've done that at the airports in Fort Myers and St. Louis. Theres a good chance you can drive away in something roomy without paying for an upgrade. The whole concept also seems kind of unnecessary, because if you know your elite status, theres no need for this board; all this does is show your status, in order to remind you from which area you can select a car. On the minus side, I find Hertz's app buggy and the website occasionally has problems. However, there are a variety of other ways to earn Hertz Presidents Circle status as well: Getting Hertz Presidents Circle status through the Capital One Venture X is probably the easiest pathway to this tier, given that the card is such a good value even without this perk (the card has a $395 annual fee, but offers a $300 annual travel credit and 10,000 anniversary bonus miles, which alone more than justify the annual fee). Just something to consider to make sure you're as safe as possible on the road. Meh. Time to switch to someone else. Also before the days of an app to tell you where your car is located if you want to take whatever they've assigned you (can't remember if Hertz does this or not, I switched to Avis a couple years ago and that's what Avis does). But how does this service stack up against Nationals Emerald Aisle? When making your reservation, be sure to include your Gold member number. Am I the only one who struggles with picking cars in this situation? for only 2 day rental I picked a premium car with discount (president = discount rate) Don't expect a clean car though. I would say that Hertz doesn't do a good job differentiating President's Circle from lower Gold elite statuses. A mid-size reservation at an Ultimate Choice location as a Five Star customer will give you access to an even more special Five Star vehicle selection. Youll still be able to use Ultimate Choice. I found this out in PDX once. I wanted to report back on my experience, as Im starting to hate renting cars less than I used to. in SFO the best available vehicle just after the 4th of july was a Hyundai Venue. The one other perk that might stand out is the Hertz Valet concept, though Ive heard mixed reports of that actually being honored, so I wouldnt count on that. A little confused how this is different from Gold, where I also skip the line and go directly to my car. National also offers an upgraded Executive Selection of vehicles to members who reach Executive-level status, similar to Hertzs Five Star and Presidents Club offerings.

If nothing floats your boat, check out the Premium Upgrades area for some nice rides for only $25-35 a day more. I only found out when I received my card statement. While standard full-size cars are common, weve seen everything from an Infiniti Q50 and a Volkswagen CC to a Jeep Grand Cherokee and a Chevy Impala LTZ. See more about our ethics policies here. And cleaning of interiors with any of the companies is a complete joke.

Not worth anything at airports with attached car rental facilities.

In the end, the choice likely comes down to whichever brand offers the best deal for your particular rental. Ben is unlikely to ever use Hertz at MIA but the location is among the worst primarily due to ex US visitors that seem to have real difficulty returning their car at the right time (day). I guess the upgrade is nice. Looks like your Chevy had none of those, but lots of the other options did! Hertzs two main competitors in the premium rental market are Avis and National. Hertz reserved cars (not Ultimate Choice lot). The cars are almost always a yawn, but often there is one mustang GT or a BMW X1 which you can nab if you run in front of everyone else off the bus. Please view our advertising policy page for additional details about our partners. I'm Hertz Gold and rent only a couple of times a year. the explorer looked nice. God help you if you decide to rent at LAX. }(document, 'script', 'exco-player')); document.getElementById( "ak_js" ).setAttribute( "value", ( new Date() ).getTime() ); the valet service is the best (and I use it every time - just drive to lot and tell them you are presidents) They will then drop you off at the gate and help you with your luggage. I've had a variety of very nice cars from Hertz over the years, though I do find the selection at my new airport a little SUV heavy. That would be a huge benefit at Denver and even Detroit and Sam Francisco.

There might be a Ford Fusion with Sync sitting there. I have found President's Circle incredibly useful. The point of the Board is to clarify who has a car. There werent any options that stood out as being particularly exciting. Perhaps YMMV but yes most personal car insurance do cover Turo. I didnt have to provide a credit card, or anything else. While I think I still slightly prefer National for the selection of cars, Id absolutely rent from Hertz again, as Hertz is often priced cheaper, in my experience. I got tired of the indifferent to horrible customer service. Am I the only one who finds it a bit odd how they display the full name of all elite members renting? "Am I the only one who struggles with picking cars in this situation? Once your paperwork is processed, youll head to the aisles labeled Compact, Mid-size, or Full-size, depending on your reservation. I almost always get a premium or luxury sedan; generally a Chrysler 300, which I really like. I'm happy with a Corrola or a Camry and don't want to be upgraded to some larger sedan/SUV.

Do you have to reserve a certain class of car to entitley you to choose from the President Circle lot, or can you reserve the cheapest subcompact available, and still have access to all the cars in the President Circle lot? A drop fee would have occasionally changed that. On the most basic level, Hertz Presidents Circle status ordinarily requires $4,000 worth of qualifying spending or 20 rentals annually. Hertz is SUV heavy in North America because US carmakers are no longer making sedans. The Hertz Presidents Circle car selection isnt just in one area, but rather the cars were in different sections, with some other categories of cars inbetween (like premium upgrade cars). They always treated me well.

Yeah, Hertz doesn't do a good job differentiating President's Circle from lower Gold elite statuses. It worked well for me but my expectations are relative low. They're usually more car than I need, and burn more gas than I'd prefer. Long story short: Hertz no longer has its act together. This is not a rare occurrence. I always fill up and show the receipt when I can but more than half the time I find a $20 charge for 1-2 gallons of gas when I get home. Stay connected with the latest travel, aviation, and credit card news. My biggest issue with Hertz is the high percentage of cloth vs leatherette seating in vehicles. A lot of times Presidents Circle cars are not that much better compared to the regular cars. I would usually book the "Manager's Special" at the airport (no area to choose your own car at that particular location) and got some amazing vehicles, from a Prius, to a Volvo, to a Mustang. Opinions expressed here are the author's alone, not those of the bank, credit card issuer, airline, hotel chain, or product manufacturer/service provider, and have not been reviewed, approved or otherwise endorsed by any of these entities.

This was before you had the ability to pick whatever was in the President's area or the Gold area or whatever. 1.) Your feedback is important in helping us keep our community safe. after a week of my status not updating I reached out to hertz directly and they updating my status. 7. The wait to exit the facility once you've selected your car often exceeds 30 minutes. I've always used the National Emerald Aisle at ABQ and had a great choice of vehicles (pre-COVID). It worked well for me but my expectations are relative low. Here's my story as reported by CBSMornings https://twitter.com/CBSMornings/status/1456258931190222853?s=20. I chose Avis instead. I still like the convenience of the program and that alone makes it worthwhile. https://onemileatatime.com/guides/capital-one-venture-x-hertz/. But at least with Ultimate Choice, now there is a real competitive choice. Agent said if your Presidents Circle you can wait for us to bring up more cars or just grab one from the other Gold isles. Pick the Camry off the line. I'm likely to try Turo for my next trip because of consistently bad experiences with car rental companies, but still have an open mind. By the end of 2019, Hertz had 58 US locations and one in Canada (Toronto) for a total of 59. Well, my experience with Hertz Presidents Circle status is largely the same, at least based on my first rental. I like the adaptive cruise control out of sheer laziness on unbusy- monotonous roads with the occasional car in front of me, If someone has (needs) to have the car keep in land and stop for them as part of their vehicle choice, that sounds like someone with poor driving skills who I hope isn't on the same road with myself. Eek. Even All went well with pick up and drop off until a week afterwards I got not one but two calls from Hertz Vehicle Control. There are a variety of ways to earn Hertz Presidents Circle status, either through rentals, through status matches, or through credit card, airline, and hotel perks.

I've been Delta Platinum or Diamond for years and I've never been able to get President's Circle. Less useful these days, but people are used to the board being there, so I guess it stays.

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