toyota dealers near wheeling wv

YES. At 73, I am not all that versed in all the bells and whistles of the new cars. I have yet to hear back about any of my question even after sending a follow up email. Not 8 miles, as he had said. Payments are for a 2022 Chevy Equinox LT AWD with Driver Confidence Packages with an MSRP of $31,640. Want to buy a brand new Toyota in your neighborhood? We look forward to seeing you again in the future! Before even checking my credit, he said he could get me a nice interest rate. When we arrived, Matt was waiting for me. He said the Car was available. My wife wanted an SUV, so I was interested. Bubbling + peeling=rock chips. Mr. Mihelich now says that the hold was contingent upon an approved credit application, which was never the case. Getting in and out with quality Service.

I called the dealer to check availability and spoke to Matt (Matthew Peters). We will obviously find the car eventually at another dealership that, hopefully, has more of a moral compass. 1.

This is a review for a car dealers business near Wheeling, WV 26003: "It is very rare for me to go online and actually write a review for a business, but after receiving EXCELLENT customer service from Bob Robinson Olds Cadillac I felt compelled to get the word out!! - FitoFrito. They let us bring the vehicle home to try it out before deciding on the purchase. Bob Robinson Chevrolet Buick GMC Cadillac is a trustworthy new and used car dealer that proudly serves Pittsburgh, PA, Martins Ferry, OH, Moundsville & Wheeling, WV communities. Sales staff also wonderful, Michael, we are truly dedicated to providing quality customer service in all areas of our dealership. 155 ROBINSON DRIVE We look forward to seeing you back again in the future. On behalf of my father, I called Ball Toyota asking for the manager who okayed the deal and thereby breaking his word to my father. Take new retail delivery by 8/1/22. A simple phone call could have eliminated this unsatisfactory service. Take new retail delivery by 8/1/22. Closed-end lease. I highly recommend Buckhannon Toyota for your next purchase! Unfortunately, that is not how they do business at Ball Toyota of Charleston, WV. You can get more information about this car from your couch through Everyone treated me great , nobody tried to push anything. I knew what I wanted and what I did not want. Some customers may not qualify. Available Fall 2023. I took my family with me. Due to current market conditions, Buckhannon Toyota has an immediate need for pre-owned vehicles in good condition. We had done some research on our own,more, if there were negative ratings i would probably go lower. They are very thorough and can answer all your questions. 1 Must show proof of a current lease of a 2017 model year or newer vehicle and be a current lessee for at least 30 days prior to the new vehicle sale. Dealerships need five reviews in the past 24 months before we can display an overall rating. Search our huge inventory of new and used Chevy, Buick, GMC, and Cadillac vehicles to find the best deals in Wheeling, WV. Was the remaining part of the experience in purchasing a car miserable? Closed-end lease. Would not admit to it. Contact the dealership with I have made 4 trips to the lot to speak to someone and left 6 voicemails. SALES DEPT LACKS INTEGRITY! At times it can be difficult to decide on the right pre-owned Toyota for your lifestyle. Take new retail delivery by 8/1/22. They have Horrible ethics and Horrible customer service. For demonstrating a commitment to maintaining Toyota's high standards for customer satisfaction. If your vehicle qualifies, you will be eligible to get out of your current pre-owned vehicle and into a newer vehicle for around the same payment, and get all the benefits that come with driving a new or newer vehicle. I specifically asked since i was signing on the 12th if thatmore, My new odyssey purchase was worked out before I set foot in the store. Wonderful experience working with Zane at UT. Wonderful car buying experience here with Zac! Connect with certified mechanics at your local Toyota dealerships for any concerns in relation to your Toyota car auto care. Wonderful experience working with Zane at UT. Some customers may not qualify. My wife had falling in love with the car so we still moved forward with the purchase (I regret it). We truly appreciate you taking the time to write about your experience at our service department. Everyone treated me great , nobody tried to push anything on me and you sell your vehicles at msrp with no adjusted market value add on . You can schedule a test drive; get a quick quote and view financing options all from the convenience of your home or office. Directions !more, Excellent experience. Want to share your experience with this dealership? Horrible and very unprofessional. FYI: The name of the Dealer is CMA Toyota of Martinsburg. We are very happy to hear that we could be so helpful during your recent visit with us. Very good at not telling the truth - Cil. I was told by the lady that answered the phone " since you turned in a review of my concerns with the Mr Cavas policies and your review stated you were upset with the policies we can not work on your vehicles ". Wonderful car buying experience here with Zac. The staff are knowledgeable, do their best to accommodate and I have never been misled.

See dealer for feature availability. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Stay away!!! The check out process is quick. Kevin, service manager, said it was rock chips. FYI: The name of the Dealer is CMA Toyota of Martinsburg. Sincerely, Vinny Costain, General Manager - 304.232.1880. I contacted Jim Robinson Toyota about a truck, I received New update, Took my 2nd Toyota Tacoma from my 2nd son for. Option to purchase at lease end for an amount to be determined at lease signing. Bob Robinson is the affordable choice for auto repair in Wheeling, Triadelphia, Bethlehem, and Bellaire. Which I thought it was weird.

Adding a business to Yelp is always free. Whether you're looking for the perfect offer on a new Toyota or interested in scheduling regular maintenance on your current Toyota, Toyota dealers near you are ready to help. Sincerely, Vinny Costain, General Manager - 304.232.1880. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. Take care! wheeling subaru triadelphia Payments are for a 2022 Chevy Silverado 1500 Crew Cab LT All Star 4WD with an MSRP of $51,945. We work with Roberta for all of our purchases, but many friends have worked with other sales associates with the same wonderful experience!". Wonderful experience working with Zane at UT. I contacted Jim Robinson Toyota about a truck, I received the initial email back and responded with a couple questions. Length of contract limited. Wed like to thank you for sharing details of your recent experience with our dealership. My windshield was - CW. Clearly, this company needs to read up on customer satisfaction. Lessee pays for maintenance, repairs, excess wear and deposition fee of $395 or less at end of lease. Very - mf. However, even if it was, he still approved the sale of the car to another customer while working on paperwork with my father. Run do not walk to another dealership! We're proud to offer competitive prices, and work hard to leave more money in your pocket. Take new retail delivery by 8/1/22. We never received an apology from anyone and Mr. Mihelich actually tried to blame the failed transaction us, the customer. All they gained was selling the car maybe 30 min sooner (or perhaps there was another incentive we arent privy to. Easily find all the details on your local Toyota dealer's opening hours, business address and contact information right here. This dealership offers 23 monthly payments total $7,628. Being your Triadelphia Buick dealer, we look forward in helping you find the new or pre-owned vehicle you have been searching for. So again Dan Cava Toyota has tarnished the brand beyond my imagination. Our dedicated service department is a vital part of our mission to delivering complete customer satisfaction before and after the sale. Upon my arrival to the service center, Josh, the Service Rep told me they didn't have anybody capable to program the Keyfob. Our financing team is one of the best of all the West Virginia car dealerships and will make sure that you get the right terms for any financing you need for your purchase. Length of contract limited. This rating includes all dealership reviews, with more weight given to recent reviews. a virtual appointment! When I asked why the car had 456 miles and not 8, he replied those miles were for transporting the car from another dealer. go through a rigorous multi-point inspection. ${award} ${year}, By Gurmeet from Saint Clairsville OH 43950. Certified cars are manufacturer warrantied and typically Late payment and early termination fees apply. Feedback from you is one way we know we are achieving our goals. - Sarah. Sincerely, Tom Clegg, Service Manager, cleggie3@hotmail.com, 304.232.1880. Late payment and early termination fees apply. He went straight into filling out a Credit Application and getting my trade-in appraised. So, instead of making things right, they are willing to lose a family of business (thousands of dollars) for a $350 windshield replacement. If you read nothing else, at least you now know the risks you take when shopping for a car at Ball Toyota of Charleston WV. Sincerely, Tom Clegg, Service Manager, cleggie3@hotmail.com, 304.232.1880. Find a Buick, Chevrolet, and GMC in your price range. Understood the problem, courteously gave honest advice and offered alternatives.

5 star for sure !!! Matt promised he was going to have the Keyfob in one week's time. If there is anything we can assist you with in the future, please let us know. Horrible and very unprofessional. Discover more about your trade-in options at a Toyota dealer near you. If it happens that we don't have one on the property, we are ready to help you look for a Toyota certified service center to make sure your certified Toyota OEM replacement parts are safely installed by our qualified mechanics. The use of Olympic Marks, Terminology and Imagery is authorized by the U.S. Olympic & Paralympic Committee pursuant to Title 36 U.S. Code Section 220506. Not sure what we did wrong. 2022 Toyota Motor Sales, U.S.A., Inc. All information applies to U.S. vehicles only. It took over a month and too many unanswered texts and phone calls to finally get the keyfob. We LOVE our new vehicles and the team at this dealership. I call the morning of recall work and ask them to check it while it was on the rack. Directions The Service Manager, TOM Clegg, is consistently helpful with any & all questions. Were happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. The dealership has also been great for maintenance service. It was a horrible experience. The ease of getting me scheduled for the appointment and the professionalism by Tom Clegg. Choose a Buick, Chevrolet, GMC service center in Triadelphia with skilled technicians and top technology. They truly went above and beyond to make sure I got a vehicle I was happy with at a payment I could afford! I ask Kerry So will you look at the truck and she said NO . Simulated. Know you can trust your area's Toyota dealers to provide for you the service and professionalism you've grown to expect. Thank you for leaving us this great review! My windshield was cracked while parked on the property as I was test driving a vehicle over a month ago and I have yet to receive a call from a top manager. He told me all its details. - Mike Petrella. Mr. Mihelich said, Youre an out of state buyer. We found a 2022 Camry SE Hybrid they had advertised online for a good price. It was another lie. Buy somewhere that will take care of you! I have bought my last 2 cars and the service has been great. Are you aware if your maintenance schedule is up to date? All four of them. He got in the driver's seat.

It was quick and very well done. Everyone was so easy and pleasant to talk to and work - ba912. This car is likely to sell soon based on the price, features, and condition. We set up and appointment for the same day. Lessee is responsible for insuring the lease vehicle.

BEWARE! Yes. I regret not walking away from this dealership when I had the chance.

With the help of Tony we found the perfect fit for our needs!

Very professional, easy to reach (including by text message), and answered all of my questions.

I signed a lease with them for a storage unit on Sept 12, 2018. I personally will never buy from here again nor recommend them to my friends or family. Run do not walk to another dealership! Sincerely, Vinny Costain, General Manager - 304.232.1880, always mindful of my time and really do strive to make servicing easy and fast without taking shortcuts. Im sure at this point you, as my father, would have believed you were in the process of purchasing a car. I contacted Jim Robinson Toyota about a truck, I received the initial email back and responded with a couple questions. After settling on my trade-in value and getting approved. What are some popular services for car dealers? Lessee is responsible for insuring the lease vehicle. I do wonder about that one). - kristybias. I made a 4 hour drive in tomore, Let me start out by saying this. Mymore, Drove an hour and a half to look at a specific vehicle. Use our tools to contact the dealership to schedule Instead of taking us to the Camry, he said he had a better deal on a Brand New 2021 Venza XLE. Your neighborhood Toyota dealerships are happy to help you schedule a test drive to help weigh up your options in person.

Choose Bob Robinson Chevrolet Buick GMC Cadillac for any of your auto repair and auto service needs.

They are very nice . Your sales staff are friendly & not pushy. Some features shown may have limited, late or no availability. I contacted Jim Robinson Toyota about a truck, I received - Denk98. No pressure, answered every question, and educated us on the vehicle. Actual production model may vary. Sincerely, Vinny Costain, General Manager - 304.232.1880. Thank you for your business and this review. Thanks for the kudos! I said lets go test the car. However, we just wanted all potential Ball Toyota of Charleston WV customers to know how they treated at least one of their potential customers. New update, Took my 2nd Toyota Tacoma from my 2nd son for a recall ( frame treatment) to Dan Cava. My father had gotten deep enough into the negotiations to have a quote that included local taxes and desired down payment.

They did not have the exact vehicle I was interested in and proceeded to get it from another dealer in a timely manner. home delivery on some or all of its cars. I didn't feel pressured or rushed in any way. FIVE minutes after receiving the text (we have screen shots), Mr. Frazier texted back indicating the car was sold to another buyer. The service department is terrible. If I wanted, they could try but it was not guaranteed to work. It was a great experience and next time I need a car I'm going to these guys!! Choosing between selling your last car and trading it in? When he turned on the engine, I noticed 456 Miles on the Odometer. I ask them to check the front end due to a noise I heard driving to the dealership. A dealerships rating is calculated by averaging its lifetime reviews. Ask to just return my car back. Everyone was so easy and pleasant to talk to and work. Sincerely, Tom Clegg, Service Manager, cleggie3@hotmail.com, 304.232.1880. Well never see you again. Clearly, he was not concerned about the unethical transaction. Very disappointed. We appreciate the kind words, Patrick. I look forward to hearing from you. Everyone treated me great , nobody tried to push anything - Happy Customer. When I asked him why he was going to drive, he said the car had no gas and was going to stop by the gas station. I have a 2021 Toyota Camry XSE AWD and the wheels are peeling. I was informed about my van at a reasonable time. Sincerely, Tom Clegg, Service Manager, cleggie3@hotmail.com, 304.232.1880. GM Financial must approve lease. FYI: The name of the Dealer is CMA Toyota of Martinsburg. Give us a chance to show you why. Copyright 20042022 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Take advantage of our Vehicle Exchange Program, happening now at Buckhannon Toyota! Mr. Frazier never informed my father of any other interested parties. A video walkaround of this car may be available Customer remains responsible for current lease payments. We are your go-to car dealership in West Virginia. I went to both locationsmore. I am happy to hear our team was able to serve you and demonstrate how we do business here. At that point I ask to speak with the Manager after waiting 2 hours for her to call me I finally called in and spoke with her. Thank you for leaving us this great review! Thanks UT for the great customer service. Customer remains responsible for current lease payments. Visit one of your community Toyota dealerships to see just how straightforward it can be to drive away with the best Toyota for your lifestyle. Wonderful car buying experience here with Zac! TRIADELPHIA, WV 26059. Ball Toyota of Charleston, WV sales manager Jeff Mihelich approved a one-day hold on a 2022 Highlander Hybrid Platinum for my 74-year-old father. From our qualified service professionals to open sales representatives, your local Toyota dealers can give you the quality service that you expect. 1 Must show proof of a current lease of a 2017 model year or newer vehicle and be a current lessee for at least 30 days prior to the new vehicle sale. Sincerely, Tom Clegg, Service Manager, cleggie3@hotmail.com, 304.232.1880. The counter workers are helpful and courteous. If you want the details, keep reading. Wheeling Chevrolet, Buick and GMC drivers, we are sure you will find our site a fast and convenient way to research about a vehicle that's right for you. Your search for car dealerships in WV ends with Bob Robinson! Do you know if your nearby Toyota dealership opens on Sundays? Searching for the best Toyota for you? Many of my friends and family have also purchased their vehicles from Bob Robinson and leave feeling very positive about their experience. Lessee pays for maintenance, repairs, excess wear and deposition fee of $395 or less at end of lease. Excellent Sales Person--Darnell Foster--He was patient with me as far as explaining Tech Stuff. Service people were very pleasant and helpful. Mike took the challenge to find me the vehicle I wanted that no other dealership cared to try or offer. With everything from signing up for Toyota service to booking a Toyota test drive, it's our ambition to make your Toyota dealer experience a walk in the park. The certified and friendly representatives at your local Toyota dealerships can help you look for the ideal Toyota in Wheeling, West Virginia to suit your lifestyle. I should've walked away from the deal at that moment, but my wife really liked the car and she said 456 miles was not a big deal.

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