baltic born olivia maxi dress

And who better to do this than three sisters that are all working women, even moms and wives, just like the rest of us?

We expect customers to inform themselves of store policies before placing orders with us--not just our return policy, but also our shipping guidelines and timeframes, our return process for handling damaged items, etc. We're so sorry that you had to deal with that inconvenience, but we're so glad that you reached out and that we were able to help you get a new dress that you love! A bit tight with the shipping times noted for shipping to Canada, but I really loved the images of how the dress looked, and took the chance. She lives for Diet Dr. Pepper and has a major sweat tooth! Hi Kimberly, thank you for bringing to our attention that your review of the Fiji swimsuit had not been published! Baltic Born went above and beyond and let me keep the dress to donate to womens shelter once cleaned from the pet hair and are sending me a replacement for a different dress that offered my size! It was of horrible quality material, and the fit was terrible. We have found your review manually and ensured that it is published to the Fiji's product page, since we do value customer feedback about the fit and feel of our products. Hey there! The quality is literally like from shein. Thank you so much for your review! And I was charged again for shipping and taxes, so this order cost me an additional $2.05. We again are sorry for the confusion, we have several fulfillment centers we ship from so depending on the items in your order, they can ship out in separate parcels! We apologize on behalf of the shipping carrier for any delays that your package may be experiencing. The problem of customers wearing and then returning their items in damaged condition is incredibly prevalent, so we instated this blanket protection policy with the firm belief that those customers whose orders simply didn't work out could find something else they love using their store credit! Oh no, it sounds like there was some misunderstanding here.

Hey there! Its clear this company obtains its traffic from social media ads and endorsements by other websites, especially to lure impulsive buyers by its romantic photography. Awful. Please let us know if we can help guide you in the direction of a dress that will work better for you than this one that you tried out! They handled the situation poorly and refuse to help out an unhappy customer that just wanted a pretty dress. Upon my return, I found it was store credit only. I purchased the Varia midi dress in camel and Zaire off the shoulder maxi dress in black. We use the same meaning of "final sale" on our website that all retailers do. The 3 owners of Baltic Born as well as our design team spend countless hours daily trying to curate the most trending items in a variety of styles, textures, and sizing to help EVERY woman feel beautiful in our dresses! On top of that Im likely going to be scrambling last minute to find something.All in all I think its just too much of a hassle for international customers, even those in Canada.

), but all they really had to say was "Wow! It must be a regular problem as they have a 8 week policy before a package is lost- because (I quote) "the packages tend to turn up". Hi there! I needed a size up, but the style wasnt offered in it.However I found a similar one that did at a different cost. :). Thanks for your review, Katrina! I messaged Baltic Born on Facebook with my question on the best size for me and they came back really quick with their recommendation.I followed this and ordered what they told me. Love Baltic born!! 10/10 recommend!!

We do our best to ensure that customers have a great experience with us, and we appreciate your support. We have been trying to return it or even receive a bit of just store credit to compensate for the loss. I'm honestly near tears just writing this with how over-the-barrel I feel about this whole situation, and at this point I know I'll receive no further help. The day after I got a notification that the last dress had arrived, so there was not a problem at all; just the angst of not knowing that there were going to be multiple parcels. So I received my credit via digital gift card of $87.74. Hey there! We truly appreciate your patience! We have a very personal relationship with all of our manufacturers and know that all of our products are made ethically and to a high standard! As for your product review on our website, it is less than a week old and simply hadn't made it through our manual approval process that we undergo in order to avoid inappropriate spam or bot reviews getting published automatically. Buyer beware; dont throw away your money at this place! We are unable to receive the item back since it is being phased out of our inventory, but we'd be happy to assist with any other aspect of your order. The lady emailing is most UNhelpful and absolutely refuses to do anything about it. I kept it professional just honest that the scalloped edge was uncomfortable. So happy everything was solved! Even with this policy in place, we still receive hundreds of damaged returns back to our warehouse that we cannot resell, so we hope you can understand our need to be firm in our policies. Thank you so much Chelsey! I am in the UK and ordered the dress on the 13th June and it arrived on the 23rd June - just 10 days later!I will 100% recommend Baltic Born and will be ordering from them again. The quality of the dress is 100 percent polyester, made in China.

It's beautiful, the quality is wonderful, and I'd say the sizing is pretty true to size! Even with this policy in place, we still receive hundreds of damaged returns we cannot resell. eva mendes I ordered the Olivia Maxi Dress for a wedding in September.The dress is bump friendly and although there is a really clear sizing guide on the website I was between 2 sizes and also 15 weeks pregnant (will be 28 weeks at the wedding). I hope some future customers see this. She was looking for a particular color scheme, and I wanted to try on a few options. tj@E Angela is the middle sister and a full time working mom of one! Together we started Baltic Born because we were looking for pieces that we felt comfortable in through all the different stages of our lives as women without breaking the bank. I love the dresses, the swim quality is not great and Im disappointed to see how much they manage any comments on their social media and website to prevent honest reviews from getting through. Each policy that we have instated here at Baltic Born is an important part of online purchases; as such, we hope and expect that our customers are seeking them out and responsibly reviewing them in advance. We provide all the information necessary for customers to make informed decisions for full customer review and transparency. We are so terribly sorry to hear that you feel you've been scammed; we never want our customers to feel that way! She lived in Denmark for a year and half and speaks fluent Danish. I purchased a couple of Baltic Born dresses as a part of a larger haul from multiple stores for a close friend's wedding. It came quick! We publish our store policies on our website for customer viewing and transparency. We had to wait a while for shipping, but thats because we live in Norway. My fianc ordered me a dress. }~vI@$:H0V$ ~_?%n $3\PMmr*^rq0.OzMvqoYXV+%TqnjA]Jk)DskW";Krldd)UszN^uf|U,e I cant believe how bad they fit and how careless their styles are. RG0`nEI7 -O]Y6. Hi Kelly. I'm kinda shocked to see so many negative reviews here to be honest! COWGIRL inspires the Modern Western Lifestyle. Please let us know if there's anything else that we can assist you with! The lady literally told me as an option of what to do with it was to throw it away. What a complete JOKE. Never received the second dress for $75 even though I paid for shipping insurance on both.They refused to refund my money or ship dress! I will definitely be spreading the word until the company fixes the review issue. Ive been scouring the site for something else to not lose my money for nothing but everything now looks cheap and poorly made/fitting having seen a product in person. Anyone can write a Trustpilot review. Which my fianc (and I) thought meant the finale sale and lowest price it will go to.

First off, their clothes are sub-standard quality. I left a one star review on the dress and it conveniently is missing from the website, instead they make it look like that dress has 5 stars. I love that they have a specific tab for bump friendly dresses and both fit just as I wanted. And for department store prices! The Varia and the Zaire are favorites for sure so we're so happy that you love them as much as we do! I ordered the dress in ivory, but if I were asked to name the color I received, I'd call it yellow. Theyre are so beautiful! 90 days after the last shipment update was the response. Ordered a dress several weeks ago, even payed extra for quick delivery and still havent recieved it. Whether youre in college and looking for the perfect outfit for a night out, traveling and working a day job, or in the mom grind of taking care of your precious little ones, we know how it feels to want to look put togetherwithout looking like everyone else and not dropping an entire paycheck on that look! Hey Celena!If you could please reach out to us at hello@balticborn.com with your order number if you haven't already, we'd be happy to look into this for you! These designs are either custom designed by the sisters of Baltic Born or hand selected from brands and wholesalers we trust and work with, and we stand behind our product. We apologize if the emoji came off as condescending as that was certainly not our intention. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. These Little Cowgirl Clothes From Allie Falcon Are Darling, Proudly powered by Newspack by Automattic. There are so many other companies out there which have a way way better quality for the same price. We are honored to have been a part of your special occasions! Since I'm unable to trust the delivery dates, or the dress coming to me being the same as is advertised, I told them I'm not interested in making another purchase through them, and that not receiving a refund when returning the item would be essentially free money given to them. We apologize for the inconvenience. So I immediately contacted costumer service about it. By placing an order with us, you agree to all policies and procedures of Baltic Born. I left a review and noticed they screen reviews and never posted my feedback even though it was not mean or harsh. Meet the Liljenquist sisters: Allison, Angela and Marianne. Will definitely be shopping here after my pregnancy as well! but when my dress finally did arrive, and I reached out immediately to start the return process, I was told that they uphold a firm policy of returning for in store credit only. Hi Kathleen, we're so sorry to hear that you missed our return policy! Looove the dress I ordered! I feel tricked, and I'm so disappointed that this company does not meet quality standards in its products or customer service. My maid of honour dress has to be sown up a tiny bit at the hem, but that is just normal tailoring.Other than that, the girls thought that the dresses would be a tad more dark green, but the colour was super nice! Hey there! She and her husband have been married for almost 10 years! When I emailed back requesting refund, they sent back a note stating they have problems with people sending back clothes that have been damaged so this is now their policy, along with some BS about his they firmly believe people who didnt like what they bought can find something else they like, and saying that this is the market norm to do store credit only (ha!). M)*d(+`+Cb ?LM+ + M1'p |RB5Il1~ eb Riv{88E[@FpIFYT{n`/K9]P=]K^!7&xjAj\,7+4Y15Mj.18G!=V,+[FqB18qRxZY Eg od9c?TJ/D"6qfq>a`np/QmdrOuV77CHZykSC|[d[TgpXQ?;|E^ZM9:|E6Ct}6!A8DP`1=0;xy`82BE'g%;3>?! Unfortunately, we have zero control over how long international orders take to process through customs. She said it was a final sale product. I suggest having the customer sign a disclosure prior to checkout since this is *not* the norm for fast fashion returns. 2022 Trustpilot, Inc. All rights reserved. After a week of the shipping status being "Held in customs" in China, I asked if we could get started with a return, or at what point they would consider the item gone for good. All information regarding returns and store credit is published in writing and linked on every page of our website, including the home page, individual product pages, and the checkout page. Need some comfy clothes, too?

Weve taken the guesswork out of styling for you and we make sure that everything you buy from Baltic Born leaves you feeling beautiful, confident and comfortable! DO NOT ORDER FROM HERE!! Hey Camarie! sl(w\GfB5qoq)[mDN^3@]-!n$(Gm5hEC6;iqfa.I"YW4br|#"Z4dHyxYT-Y3Z4!8^K7"(*^)lnOqh"TtCqH e^~'/*~`rcvdk?!QMZ$v"DxXG :KNl*X$RXk 9'|(okrK>+04S\"+ B?'+*-Wo!ud2n$(T7Thlc:nK=W&![v!N};Ki#Uw't0JBD_-/D?#lo#Pt5$dP *##T>redwggXUpiNxia2i&&kvVg&hj458CRx@BTinO|U4Z+vM%EJGLW=#>|Q)\4Xv`kc(Z We understand that our return policy may not be common to other online retailers that you shop with, but we expect our customers to inform themselves before making a purchase with us. e6)EIgf"{lf||U7$8GzR'F5'_)F]TH_rGetd|lF hV23dp",5g;p~Y7U?K This place is s scam! Do not order from this place!They kept coming up in my ads online so I decided to give it a try and buy a dress. Thank you so much for your feedback, as we're always working to improve customer experience for both our domestic and international customers. We sent your international order out in two packages, and unfortunately it appears that one package has been experiencing carrier delays in transit. I always order from Baltic Born for all of my photoshoots!!

All reviews are published without moderation. No, per the pictures it was not to fit this way. If your package reaches the official threshold to be considered lost, or in the event that it is stolen/damaged in transit, we can definitely cover you. They use the cheapest materials and their shoulders are just saggy. We appreciate customer patience and understanding regarding shipping circumstances that are out of our control.We also understand that you may not be familiar with store credit only return policies, but this policy is not uncommon for smaller boutiques and businesses such as ourselves (especially within the occasion-wear industry). We apologize that you were unfamiliar with this term, but we'd like to point out that we do clarify what "final sale" means on our official returns page (as our representative mentioned in her email to you), in case there is any confusion. Make sure to send us a photo or two of your bridal line up, it's our favorite thing to see our customers in all of their gorgeousness! Almost a month later and still waiting for the rest. We also apologize about the delays with your order and do not know why it was sent to China at all. We know that most of the sorting is done by machines and have seen packages show up in random places before they are rerouted to their actual destination, which is why international orders can take up to 8 weeks for delivery, as stated on our website. b0pzT}_^F7o~}?OF8f?"0E }_B-JC ]e2I|`DF#Q~\UHZax}4*"#xq, /?>)_WVsL#:LH^2M4{k}_CtW&@6l&yG-< Reviews must undergo a screening process to check for inappropriate or spam-related content, and we are currently working to catch up on this screening process. To use the credit and to release my hold from Baltic Born, I purchased a product costing $76.98. We currently have a very wide selection of summery dresses in all different styles/sizes and would love to offer up advice or recommendations. We apologize that you were not happy with the quality of these swimsuits--please reach out to our team via email if you feel that your situation warrants further investigation! I tried on the Baltic Born dresses once, and I was unimpressed by the quality and fit. Thats the beauty of our brand. I am a vintage wear expert and the quality is a back-of-the-rack special in the Kmart juniors department. Thank you! Congrats to you!! We are always so happy to help so we're happy that you reached out! Congrats on baby! ;1{~~gotT2 ]/$K_8m2(K0~*!2?2u ; etiZbC;~{ q -^x)i1+O t[#"McJ1pB{~fpxE}~:t WZ+ )[1Nycf We reached out to you via email on Tuesday June 14th regarding your situation, please check your email and give us a response! Hey Hayley! I was scared there had been a mishap and that the last dress wouldnt come in time (even being a little over three months until my wedding, but you know how it is!).

Jta+Dg 7dROocb ~46Z09,@yy8mZ/g@kI'O=wuq Please dont hesitate to reach out as our customer service team would be happy to help you find recommendations to use your store credit on that you will love!

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