By proceeding, you agree to our Privacy Policy and Terms of Use. The hotel is near a boat station so its convenient when travelling by the boat. Lying at the foot of the pretty town of Moltrasio on Lake Como's western shore, the Grand Hotel Imperiale offers an attractive lakefront swimming pool and a smart restaurant with lake vistas serving excellent gourmet dishes. It is clear that Weddings and Corporate events take priority over other guests as it is apparent that staff are diverted to support these with the obvious impact on other guests e.g wait 25 mins for someone to come and take drink order.and then when they did there was much tutting Also, the noise levels are VERY high for any guests that are at the front of the. Does Grand Hotel Imperiale offer any business services? Its 121 rooms are a mixed bag, though, and aren't always up to the regal surroundings; some have lake views, but decor can be basic and tired. - Rate reflects the average nightly rate including the complimentary night. There are also 10 meeting rooms. The perfect hotel in the perfect surroundings, The hotel from start to finish was perfect Starting with a warm welcome form all the reception staff who where friendly and efficient The room was perfect with Great Lake view Restaurant staff all friendly and helpful Bar staff also great knowledge of cocktails The hotel was in a perfect location to access to all areas of lake como with the water taxi / ferry just meters away The concierge even sent a car to pick us from restaurant when it was proving difficult to get a taxi ,excellent service All in all this hotel is everything we could have wished for 5*. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. We stayed in the lovely Grand Imperial Suite for 3 nights and 1 night in an Imperial Suite. MOHG is not responsible in any way for the content of the Olapic's website and MOHG makes no representation, warranty or guarantee of any king regarding Olapic. The 6 Most Luxurious Hotels in Italy and Their Cheaper (But Similar) Alternatives, On picturesque grounds overlooking Lake Como, Outdoor pool with beautiful lake views, and a modern indoor pool, Spacious rooms with air-conditioning and flat-screen TVs, Spa offers a range of massages and beauty treatments, and a sauna, Fitness room with modern equipment plus tennis court, Elegant, traditional Italian restaurant overlooks the lake, No shops or services in Moltrasio, must drive to Como. Are any cleaning services offered at Grand Hotel Imperiale? Patrick. Aside from the gum chewing Concierge when we arrived we were not given any detail of the suite we had booked and were expected to play 'hunt the power activation socket' which is behind a huge curtain ! Book our most competitive offer Travel Again. See more questions & answers about this hotel from the Tripadvisor community. The beds were hard and uncomfortable. Dating back to 1922, the main building retains a sprinkling of original Art Nouveau features including handcrafted lamps, tiled floors and ceilings embellished with floral motifs. The hotel is just a 20-minute drive to Como's city center, and makes a good, quiet base for exploring the area. Affable chatty restaurant staff or surly management? The front desk and concierge are grossly incompetent taxis booked for the wrong times, boat reservations not confirmed, requests for spa reservations ignored, challenges with basic restaurant reservations on the property - all met with indifference. Very easy to get the boat from round the corner of the hotel to Como or 3 other towns on the lake. The hotel has all the facilities from swimming pool to restaurants. Rooms were lovely & all of the buildings were very clean all the time. Rooms in the Villa are more traditionally elegant, with cream-colored wainscoted walls, patterned fabrics in rich red shades, and handsome wallpaper accents. In addition the location is relatively isolated and there is very limited or not any taxi or water taxis. Become a Fan of M.O. From refined gourmet proposal to the best interpretation of Italian cuisine, we offer to our Guests a tasty range of culinary options. hear through their walls. Parking is 20 (17) a night. Have been at 3 star hotels in the middle of nowhere that have better furnishing. You want to go to cernobbio (3 kms)? The breakfast was great with different choices and live cooking eggs station. What are some of the property amenities at Grand Hotel Imperiale? Nearby attractions include Micromercato Moltrasio (0.2 miles), Moltrasio (0.2 miles), and Villa Passalacqua (0.2 miles). Saying that, all the food was exquisite. The park, the lake, the mountains, the wellness center are all resources to organize activities and create cohesiveness in the resources of a firm. But the service level and attitude of personnel do not meet the standing and the price of the hotel. Claim your listing for free to respond to reviews, update your profile and much more. We were awoken early in the morning by thin walls. There's also a small spa and tennis court. Everything seems too much to ask. - Up to 20% off room rates. Villa Imperiale connects to the hotel's two newer wings by tunnel, and the decor in these newer additions is reminiscent of the Italian Rationalist style. The peaceful lakefront swimming pool is particularly attractive and offers wonderful views, while the compact spa (over 16s only) has a small indoor swimming pool with hydromassage jets, salt room, sauna and steam room. And when it comes to living the high life, the countrys vast array of luxurious hotels from lakeside resorts to historic Roman villas, Via Regina Vecchia 24, Moltrasio 22010, Italy, http://www.hotel-lago-como-imperiale.com/. I reported this in the morning but nothing was done to actually fix the issue. No taxi available, no shuttle. We understand the need for flexibility when it comes to planning future travel. The lake front garden, with its characteristic little temple, is a very special place to host a symbolic ceremony, a cocktail or the awaited wedding cake cutting. Not all the time. Many travelers enjoy visiting Broletto (3.4 miles), Porta Torre (3.7 miles), and Moltrasio (0.2 miles). Poorly staffed. The lake fish trilogy is a good introduction to what the lake offers, featuring soused char (a trout-like fish), salmon trout tartar and perch mousse; the lake perch fillets with butter rice and crunchy sage are particularly good. White marble floors, rugs and paintings in mellow hues feature in the lounge, although despite these pleasant features, the drab uninspiring furniture (nondescript office-style armchairs) are a bit of a downer, lending the reception area and lounge a rather insipid atmosphere. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. The restaurant, pool, bell staff were kind and attentive. With its large floor-to-ceiling windows, Imperialino Restaurant offers wonderful lake views. Double rooms from 100 (87)in low season; and from 250 (217)in high. Resort-style facilities are offered as well, and the spa is ultra-minimalist and contemporary, with gray tile throughout, while the sleek indoor pool sits between walls of slanted glass and stone. The sun loungers are the best Ive used; there are adjustable head&shoulder covers. Desk clerk was not at all sympathetic- finally after I stood there glaring at him for 20 minutes he found us a new room. The hotel sits on the shores of Lake Como, in the quiet village of Moltrasio.
On Lake Como in the village of Moltrasio, the four-pearl Grand Hotel Imperiale has beautiful grounds and a location that's hard to beat. - Additional benefits available when you log in to or join Fans of M.O. With savings of up to 20% off at our properties around the world, youll enjoy the best rates available anywhere. Disclaimer: This content was accurate at the time the hotel was reviewed.
Service is rather inconsistent and you really dont know what you'll get: will you come across the cold and distant receptionist, or the friendly welcoming one? Do NOT stay here unless you see verified reports that they have improved the facility and invested in staff training - especially the front desk employees. Some rooms have balconies or terrace, and stunning lake views. Enjoy 15% off for a limited time. It also needs to train the staff about customer service. It had none of the amenities we had paid for - bathtub, lake view deck, bathrobes, plus no working coffee pot- but it was free of sewer gas so we safely stayed in it for the rest of our stay. Become a Fan of M.O. You can walk but it is pretty dangerous as there are no sidewalks. The Grand Hotel Imperiale mixes the historic and the new, though not always without flaws. 1 or 2 star hotel. Are there any historical sites close to Grand Hotel Imperiale? Delight your friends and loved ones by giving the gift of Mandarin Orientals legendary service, Michelin-starred cuisine and award-winning spas all wrapped into one elegant package. My partner is pregnant and she could not sleep. 4 hours back and forth to Bellagio for example. Gift Cards never expire and can be enjoyed with the time is right. At night our very deluxe panorama suite - which needs a total remodel - would be flooded with sewer gas smell coming out of the toilet and into the room. Are there opportunities to exercise at Grand Hotel Imperiale? For example a taxi back and for to a restaurant in the evening cost 180 returned book through the desk. Bathrooms are spacious, with shower/tub combos in the Classic and Villa rooms, and glass-enclosed rainfall showers in the Deluxe Rooms. Very noisy and crowded. Cots and extra beds can be added, and the restaurant offers a children's menu. property late into the night when there is an event, of which there were two in the four days we were there. - Additional benefits available when you log into or join Fans of M.O. For a tipple, head to Bar Regina, a pleasant Art Nouveau bar dating back to the 1920s. The decor in many of these Classic and Superior rooms is somewhat plain and basic, with dotted-blue carpeting, dated chairs, and light wood-veneer furniture. Logout, 2022 Mandarin Oriental Hotel Group Limited, Destinations with Our Partner Oberoi Hotels & Resorts. If youre looking for the ultimate home away from home, look no further. By clicking the link below, you will be delivered to the website of the Olapic Inc. One houses the austere four-story lobby, with white marble floors and salmon-colored columns -- it's a fairly impersonal entrance to a hotel that does have a couple more interesting, historically in-tune places to sit with a newspaper or coffee, like the lounge with its period armchairs. Basically, the rooms are tired. Bring bug spray. Breakfast was delicious and they had vegan croissants which I was delighted with. Reflecting the best of local culture with award-winning dining, wellness and legendary service, we delight our fans with unique experiences that are personal and memorable. Tripadvisor performs checks on reviews. Deluxe Spa Rooms are much more posh, with light hardwood parquet floors, white walls, and handsome white furniture with classic lines. Standard rooms feature classic-style furnishings, with white-and-grey wallpaper and faux-leather headboards. I was bitten badly twice and never been bitten before. These rooms also have attractive light hardwood floors and furniture with antique silhouettes. Theyre massive and everywhere. It enjoys a peaceful location at the foot of the town of Moltrasio, with its charming hotchpotch of houses descending to the shore. Its a 45-minute drive to Milan-Malpensa Airport from the hotel. The service was very kind and the town of Moltrasio is charming and a great place to explore. Cascata Restaurant offers traditional Italian dishes in a less formal setting, with buffet breakfast a spread of hams, cheeses, fruits, cereal and pastries taken here. A large outdoor pool and a gourmet restaurant, Imperialino, both offer beautiful lake views, and there is a relaxing spa on site as well. Own or manage this property? Taxis are expensive from airport or hotel!!
Martino e Agata, Hotels near Franklin University Switzerland. and make your spa experience even better with a complimentary treatment enhancement every time you visit ourspas. It leaves you with public boat transportation. Enhanced Health and Safety Measures form part of our groupwide We Care initiative. The Garden also serves dinner, and a buffet breakfast with a large selection of hot and cold dishes is available for an extra fee. A modern meeting room can accommodate 200 people. The garden is nice during sunny weather. Breakfast staff amazing!! The property consists of the Villa Imperiale, a 1926 Art Nouveau building with a dozen rooms, and two modern wings. The swimming Pool is nicely located next to the lake. Experience the magic of Mandarin Oriental, delivered right to your doorstep. But still no form of measurement. Shop a wide range of bedlinens, bathroom specialties, bathrobes, slippers and signature Mandarin Oriental aromatherapy spa products. The choice of the location to organize an event is the first step for its success: Como Lake is an unforgettable place that lends to every occasion the taste of exclusivity. If you have the chance to get service, you can feel it is clearly with reluctance. You can book with confidence, knowing that our flexible cancellation policies will accommodate your needs. Wi-Fi is free throughout the property, and laundry and dry cleaning services are available. Mandarin Oriental Hotel Group and its affiliates (collectively, MOHG) are not affiliated with Olapic Inc (Olapic). Other dining rooms at the hotel are a bit more fusty. Amenities include flat-screen TVs, minibars, safes, and hairdryers in the bathrooms. Oberoi Hotels & Resorts are known for distinguished urban hotels designed for business or pleasure and for fabled resorts that rejuvenate the spirit. What food & drink options are available at Grand Hotel Imperiale? Navy Blue textiles and fabrics -- like the tufted headboard above the white-duveted bed -- give the spaces a sharp, refined look. Of the 121 rooms at the Grande Hotel Imperiale, 12 rooms and suites are in the Villa. The staff speaks multiple languages, including English and Italian. Is parking available at Grand Hotel Imperiale? - Stay a minimum of three or four nights, depending on the property selected, and receive a complimentary night. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you buy something through our links, Oyster may earn an affiliate commission. The putting green and driving range will appeal to children and teenagers. But in most cases. Public boats dock 55yds from the hotel, making it convenient to zip off to nearby Como or to explore the rest of the lake. Location and views are great but that's where the great ends. You can jump into the lake from the poolside and its so refreshing. Head over to the lakefront via an underground tunnel and youre in for a treat: the pool area and adjacent renovated villa exude Lake Como charm, and there are gorgeous lake views too. Dim wall lighting by the bed creates a warm atmosphere, and marble bathrooms are equipped with Etro toiletries. The Imperialino restaurant serves traditional Italian cuisine for lunch and dinner, and has a beautiful view of the lake. We thought the food and drinks were far too expensive compared to local equivalents 3mins walk from the hotel.
When we took it back to bar, no apology new bottle opened and a realistic amount given . Book every bit of transport or activity before you get here, Staying here As I type Book every bit of transport or activity before you get here. Delight your friends and loved ones by giving the gift of Mandarin Orientals legendary service, Michelin-starred cuisine and award-winning spas in the worlds most sought-after locations, all wrapped into one elegant package. It's a real mix and a real shame too, as friendlier more welcoming service all round would make all the difference. Grand Hotel Villa Serbelloni, Lake Como Between its culturally rich cities, charming countryside, appealing climate, and delicious cuisine, Italy makes a strong case for being one of Europes top vacation destinations. worked at the pool every day and he was very chatty and lovely. The restaurant food is quite good. There's also a ferry stop by the hotel restaurant, and the boat trip to Como takes about 20 minutes. Theres a tennis court, putting green and driving range. Breakfast included. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Discover contemporary luxury with signature Oriental charm in our meticulously designed hotels, resorts and residences. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. It offers delicious gourmet dishes with an emphasis on local specialities. We expected a lot more. Nice hotel with excellent location. The hotel is located in a beautiful setting. Wont stop me from coming back because its so romantic and my new favourite place in Europe!!! Conveniently located restaurants include Trattoria La Moltrasina, Ristorante La Baia di Moltrasio, and Ristorante Imperialino. For $1600+ per night, we expected **** service. The dining area, bar and pool are crowded with children. The wellness & beauty center I-SPA, the lakeside pool, the gourmet Restaurant Imperialino and the luxurious rooms, some set in the Villa Imperiale and others in the Grand Hotel, make this Resort the ideal destination for Italian and international tourists. more.
What are some restaurants close to Grand Hotel Imperiale? Everything booked through the hotel was so expensive !! We stayed here as part of a pre-tour extension on Viking. It's on the western shore of the lake, spreading on both sides of the lakefront road (the buildings and gardens are connected via an underground tunnel). Small pets are allowed for an additional daily fee. Via Regina 24 / 26, 22010 Moltrasio Italy, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Like flying to another world. Which popular attractions are close to Grand Hotel Imperiale? Some parts of the hotel are good, like the garden. Very poor quality hotel with dismal customer service, As many other reviewers have mentioned - this hotel is 3 star at best. In doing so, you acknowledge and accept the following disclaimers: Fans of MOLogin to see Exclusive Benefits, Welcome {{ mymo.user.first_name }}: Everything that they booked or offer to book for us was either late or terrible. This hotel needs a huge makeover- everyone in our party could. Grand Hotel Imperiale Resort & Spa, Moltrasio, Lake Como, Italy, Via Regina Vecchia 24-26, Moltrasio, 22010, Lake Como, Italy. Founded on the philosophy that the guest is everything, this belief is manifested by the sincere personal care afforded to every guest. We paid 50 for 2 pizzas and 6 drinks locally one evening, but 140 for 2 mains, bottle of wine & 2 starters in the hotel (restaurant Ulivo). Which languages are spoken by the staff at Grand Hotel Imperiale? Free Wi-Fi. The area's main road is adjacent to the hotel, and connects Moltrasio to the towns along the lake -- it's about a 20-minute drive to more vibrant Como, with restaurants and bars along the way. The hotel doesnt provide any shuttle service neither. Spend your money at another hotel. Please check our partner sites when booking to verify that details are still correct. A wonderful place! There are games for little ones too. The safe had no operating instructions. This was 240 in Impriale (plus 2 glasses of Prosecco)! Yes, it is 0.2 miles away from the center of Moltrasio. Staff was rude in general. Rooms give onto the garden; if you're after sweeping lake views you'll have to splash out for a room in the renovated lakefront villa. The concierge was confused. The rest -- in the two newer wings -- are a mix of Classic and Deluxe Rooms, and Suites. Yes, dry cleaning and laundry service are offered to guests. The pool area is fine, if a little basic, and the staff in this area did perform as you would expect. Garage parking is available for a fee, and the hotel will arrange transfers to the airport and train station. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. It's a 20-minute drive to Como, a pretty town home to stylish boutiques, lively restaurants and bars. Glitzy Belaggio is an hour's drive in the opposite direction for those seeking a taste of the more exclusive life. There are more places to choose from in the. The level of customer service, in particular front desk, was dismal. That said - the people who served during the breakfast buffet and the people who worked at the pool were all very friendly. The second night was worse and I went down to the front desk at 1:00 am to ask for a new room. Room lovely but apart from breakfast staff and lovely hall porter, General indifference from rest of hotel staff, Dont book anything through hotel they must be taking a huge mark up, Toxic warning! Bar measures need checking we ordered glass of wine by the pool literally just covered bottom of plastic cup they served it in. Como Lake owns a timeless charm and appeal, with its unique landscape of a lake formed by the ices in the mounts of the Pre-Alps. Not enough umbrellas to go round, though.
Enjoy savings of up to 20% on room rates. 16 for a small beer and glass of wine by the pool. You could stare lake and surrounding mountains all day at the pool. In summary, not worth the money in my view and I would suggest that the hotel management take note of these reviews and make changes. Set in Moltrasio on the shores of Lake Como, Grand Hotel Imperiale Resort & SPA is a Resort of great charm located 5 minute drive from Cernobbio, 35 minute from Malpensa Airport and 40 from Milan. Spa was lovely too, we had a 25min massage each (120 for 2). For the most amusing and informal part of the soiree, many soundproof rooms where you can dance and carry on the party! The rooms are luxurious, the breakfast buffet can't be beat and their restaurant Imperialino, right on the lakeshore should have at least a couple of Michelin Stars! Together with our partners StayOne, weve handpicked a unique collection of the worlds finest private luxury villas, mansions and homes. Severely outdated. Make the most of your next vacation with visits to two cities in one trip, Whether its the first time youre taking your brood abroad or youre seasoned travellers seeking something new, our quiz will point you in the right direction. There's a large rectangular outdoor pool with beautiful lake views and bar service is available until the late afternoon. Hotels near Oratorio di S. Rocco a Moltrasio, Hotels near Centro Benessere Imperiale SPA, Hotels near Chiesa dei SS. The staff are helpful and friendly. Guests here are mostly couples, though plenty of families pass through as well. and make your dining experiences at all Mandarin Oriental restaurants even better with special benefits that delight and surprise. The Villa Imperiale, the hotel's historic 1926 main building, is an Art Nouveau gem, surrounded by colorful gardens -- but the star of the show at this hotel are the views of Lake Como, which demand to be photographed. Is Grand Hotel Imperiale located near the city center? Only notable downside which the hotel cant help is the bugs & wasps. The first night we tried to tough it out by opening windows. Yes, paid private parking on-site is available to guests. You are now leaving our website for Mandarin Oriental. All products are independently selected by our writers and editors. The hotels Regina Bar stays open late and hosts a pianist in the evenings. We were kept up late at night by noise. This is the version of our website addressed to speakers of English in the United States. The use of the Mandarin Oriental name and related trademarks in connection with Olapic is pursuant to a revocable license from MOHG which may expire or be terminated. The surrounding area is fairly sleepy -- there are a few restaurants, but little in the way of services or shops. Twice cost of meal per head 12 miles away ?? At Mandarin Oriental, the comfort, health, safety and security of our guests and colleagues is always our primary concern. An outdoor tennis court is available to rent by the hour, and a small fitness room has a handful of cardio and weight machines. A narrow indoor pool offers a few lounge chairs and a swish, modern setting, and the hotel has a spa with a soothing minimalist aesthetic that provides a full menu of massages and beauty treatments. 5 per person return, takes about half an hour. Give more than a gift and let them unwrap an experience. The lake banks have always been the summer dwelling place of the European aristocracy and now it is evaluated as one of the first five places to visit in Italy. The Regina Bar has an old-fashioned ambience, with tile floors, an elegant dark wood bar with brown leather-topped stools, intricate white moldings, and chandeliers -- guests can also sit and sip their drinks on the outdoor patio.
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