This is commonly an issue with Microsoft email accounts (@live.com, @outlook.com, @msn.com, @hotmail.com) mistakenly labeling our emails as spam and deleting them before it ever reaches you, which is why the email doesn't end up in the spam folder. Registration is free and the only fee you'll need to pay is our package processing fee. For example, we have previously received: Please keep in mind that larger items might have parcel receiving fees of up to $10, depending on the package volume. Do you do cash on delivery? All outgoing packages are shipped out the next business day. 1733 H St, Ste 700 Place an order at any online retailer (such as Amazon) and ship to our address with your mailbox number. Please ship future packages to our Truck Crossing location. Packages over 60 days will now be destroyed or donated to charity (no previous policy). No, we are not a PO box. FedEx Ground and FedEx Home Delivery delivers on Saturday. Three minutes from the Pacific Highway Truck Crossing! No, sorry. Immediately! More instructions are available after Yes! Is it okay to only pick up some of my packages now and then pick up the rest on another day? Why is my credit card being rejected when placing an order? Support pages didn't help? Please ship future packages to our Truck Crossing location. Click here for more info. We will not accept any illegal goods or items prohibited by the major shipping couriers: A PMB (personal/private mail box) number is the unique number issued to you when you register, it is your account number with us. We are located on the opposite site of Cost Cutter, right beside the Dollar Tree. Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. Here are some estimated delivery times based on previous deliveries: FedEx delivers twice a day: once by FedEx Ground, and another by FedEx Express. How come the tracking on my parcel says "Delivered", but I still haven't gotten a notification from you? There are no annual or registration fees. Let us know your PMB number (in the package arrival email), and we'll need to see a piece of photo ID, such as your: For international packages being shipped to us: it is extremely rare to be charged duty for international packages. Please use your phone number. CBSA's website says there are no personal exemptions (for paying duty) for trips to the United States under 24 hours. Same great hours. We can accept pre-paid return labels for USPS, FedEx, and UPS, but not DHL. To do this, click on the "Authorized Users" button after you login. We're less than a minute away from the Peace Arch Border Crossing, and less then 5 minutes from the Truck Crossing. Click here for more info. If you are not receiving any package arrival emails from us, please check your spam folder, then mark the package arrival email as "Not spam" to have further emails delivered to your inbox. Unopened junk mail can be shredded and refunded. Yes. No, at the moment we don't offer any package forwarding services. Added ability to track packages directly on our website. Jul 4, 2022: Independence Day - Closed We can also accept pre-paid drop offs through those 3 couriers as well. We charge by weight, not by size (unless your package is over 12,000cu/in in volume). Storage fees increased to $0.50/day after 30 days (was $0.25/day after 30 days). Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. Why am I not receiving your package arrival emails. Dec 31, 2022: New Years Eve - 10:00am - 4:00pm (no deliveries from UPS) This page contains all our business, website and policy changes. Will you let me know when a parcel arrives and is ready to be picked up? If a package is already in transit to us and is over 100 lbs, it will likely be automatically refused (returned to sender) when it reaches the UPS or FedEx processing facility in Bellingham or Seattle. Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. Payment methods, currencies we accept, exchange rates. Click here for more info. In the case of your name or PMB # not being on the box when we receive it, having your phone number on the box helps us process your parcel. Note: we allow payments online through PayPal and credit card, as well as in store with credit card, or cash in USD or CAD. No. No, we do not offer this service. No, unfortunately our shipping software does not support this. New Sunday hours: 10am-6pm (was 10am-8pm during December, and was 11am-8pm before that). As long as the letter remains unopened, we will shred it and then refund the package receiving fee. Contact us if you're stuck in the border or running late, and we'll wait a few more minutes for you.
Our Peace Arch location is now closed. However, you might have to pay taxes when declaring your items to the border guard when crossing the border back into Canada. We also cannot accept any packages over 100 lbs. We highly recommend that you For more details, visit our pricing page. Click here for more info. I forgot to include my PMB number when I placed my order, will it be refused on delivery. The maximum weight for packages that we can receive is 100 lbs, as we do not have the necessary equipment (such as fork lifts or pallet jacks) to maneuver the package around our warehouse. I'm an existing 5dpackages customer, do I have to re-register or do anything else to use your new location? Packages over 60 days in storage will be destroyed or donated to charity. Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. We charge $3 per tire (or per bundle if the tires were strapped together during shipment).
no lettermail (but tracked lettermail is allowed), destination address must be in the United States (no APO/FPO). Can a friend/family member/someone else pick up packages on my behalf? When your parcel arrives, we can send you an email, text message, or even give you a phone call, all for no additional cost. Yes, we sign for all packages incoming from UPS, FedEx, and Amazon. However, if your package is listed as "Ready for Pickup" when viewing your account online, then it means it is ready for pickup. When can I start using your second location? Can I pick up my package even though I haven't received a package arrival email? Dec 25, 2022: Christmas Day - Closed By default, we send an email. Our Peace Arch location is now closed. Yes!
Click here for more info. Yes, but you'll need to add them as an authorized pick up user on your account. Updated holiday hours and closures for 2017. We don't charge any additional fees for this service. We plan to keep both locations open to better serve you.
We do not charge any fees for this service. Nope! Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. Which phone number should I use when placing an order? Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. When do packages usually arrive from UPS/USPS/FedEx? For our pricing, please clickhere. Yes, we can ship packages out through USPS and FedEx. Our Peace Arch location is now closed. We can also send a text message, or even give you a phone call, all at no extra cost.
All couriers deliver at random times throughout the day, there are no specific times or schedules that they deliver at. This is usually a result of having a Canadian credit card, with a Canadian billing address, shipping an order to the United States. Click here for more info. No, at this moment we only ship within the United States.
You can also view your packages ready for pickup after logging in. Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. We still need to process all incoming packages, which can take several hours. Canadian dollar pricing raised to $2.00 USD = $2.75 CAD (was $2 USD = $2.25 CAD). Are you planning on moving everything to this new location? If I arrive a couple minutes after closing, can I still pickup my package? Turn left on H St (first stop light on Peace Portal Dr). Customer service bell replaced with gong. Nope! We process all incoming packages within a few hours, and we'll send you an email, text (SMS), or phone call (depending on your settings) as soon as it's ready to be picked up. The authorized user will need to show us their ID, as well as telling us your name and PMB. Calling your bank and requesting to change your billing address to ours, as well as disabling paper account statements and enabling statements through email instead. 90% of items we receive are in this weight range, Cost is per bundle or per tire, depending on how it was shipped. Please ship future packages to our Truck Crossing location. Please ship future packages to our Truck Crossing location. If there is missing information on the box (such as no name, or no PMB number), we will still accept it and will attempt to contact the customer to verify that the package is theirs (usually by verifying the tracking number). Click here for more info. Hours changed: now open at 9am on Saturdays (instead of 11am). It takes us up to 5 hours to process incoming packages. Sep 5, 2022: Labor Day - Closed Dec 26, 2022: Boxing Day - Closed Our second location is now open and can receive any incoming packages. How come the tracking on my parcel says "Delivered", but I still haven't gotten a notification from you? (If you don't have a US social security number, you can still apply for a VISA debit card at a US bank such as Banner Bank in Blaine). No, we will still accept your package, but it will likely take significantly longer to process, especially if there are multiple people with the same name in our system. Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. send us an email with your name, PMB, and the tracking number so that we won't have any problems processing your package on arrival. The authorized user does not need to bring a copy of your ID, theirs will work as long as they are on your authorized users list. We do not allow any exceptions. Our Peace Arch location is now closed.
Same low costs. If you try to pick up your packages while they are being processed, we will be unable to assist you and you'll need to wait until we finish processing your package. Your PMB number is shown here (must be registered and logged in to view). We allow up to 3 people (not including yourself) to be added to the list. We will contact you well in advance before any storage fees occur or before your package is about to be destroyed or donated. Moved from 442 Peace Portal Dr to 439 Peace Portal Dr (right across the street). I forgot to include my PMB number when I placed my order, will it be refused on delivery? We have had this happen only twice since we opened, both times were from UPS Brokerage. Temporary extended holiday hours (Dec 5 - Jan 9). We are classified as a private mail center. We're located less than a minute from Peace Arch and less than 5 minutes from the Truck Crossing. Note: the time of delivery does not mean that your package is ready for pickup. Click here for more info. Do I have to include any additional information when shipping an item to your address? Register for a free account on our website. It should take 5 hours at the very most. Drop off pre-paid returns for free, or generate your own shipping label. Can you re-ship or forward my letters/packages to my house? The delivery driver or post office employee does not sort our packages for each customer for us. Yes! We receive, process, and notify you for the arrival of your parcel. Blaine Parcel Shipping and Receiving | 5dpackages. There is a large parking lot in the front of the building.
Over 30,000cu/in: $10. We highly recommend that you only come down to pick up your packages after you receive a notification from us. That's not a problem. Also, sometimes our email notifications end up in the spam folder. We'll send you an email, text message, or phone call (depending on your preferences) when your parcel is ready to be picked up. Can I pick up my package even though I haven't received a package arrival email? Address Holiday hours now added to Hours & Location page. Continue on H St, past the I-5 overpass, the school, and the Truck Route highway. Signing up with a credit card in USD. Can you pay my customs/duty fees when my package arrives? Please ship future packages to our Truck Crossing location. We can accept pre-paid shipping labels free of charge.
We also don't ship to APO/FPO (military) addresses. Delivery and processing times, package statuses, storage fees. Our Peace Arch location is now closed. Our Peace Arch location is now closed. No annual or registration fees. Our Peace Arch location is now closed. See pricing for more details. A private mail center, such as ours, receives all of our letters and packages at once, unsorted, from each courier (USPS/FedEX/UPS).
You do not need to do this for each order you place, you only need to call the bank once. Less than 3 minutes from the Pacific Highway Truck Crossing. Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info.
include your PMB number. Our warehouse is usually between 68-78F (20-26C). Do not use ours! We only refuse packages if you contact us and authorize us to refuse a package, or if a package is over 100lbs. What do I need to provide when picking up my packages? Usually we are able to process packages within 3 hours. Our Peace Arch location is now closed. I need to send a package out, do you offer any shipping services? Will I still be charged for it? A PO box (Post office box) is usually operated by USPS. Added ability to pre-add and refuse packages. Please ship future packages to our Truck Crossing location. Our Peace Arch location is now closed.
(So that we don't receive your credit card statements and bill it to you as a letter on arrival). Click here for more info. registration. Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. Click here for more info. We charge $2 per package as long as it's under 50lbs. Our Peace Arch location is now closed. No! They only deliver Monday to Friday. Please ship future packages to our Truck Crossing location. Although theCBSA's website says there are no personal exemptions (for paying duty) for trips to the United States under 24 hours, in our experience, usually items with a value of under $200 CAD are not charged taxes, but this is highly dependent on the border guard. Nov 24, 2022: US Thanksgiving - Closed No annual fees. If you do not contact your bank before hand to change your billing address, and instead simply enter in our billing address and shipping address, your payment will still fail as most credit card processors verify the billing address on payment for high valued orders. Jul 1, 2022: Canada Day - Open Maximum weight accepted is 100lbs. We will hold on to your order for up to 30 days before we charge a minimal fee for storage. However, if you know a package has arrived and is ready for pickup (such as by viewing the packages on youraccount online), and if you still haven't received any emails from us, with no emails in the spam folder, then pleasecontact us with the email associated with your 5dpackages account and we can look into it. Turn right into the mall. Packages stored for more than 60 days are destroyed or donated to charity. We store packages for 30 days before we charge an additional $0.50/day for storage fees after the 30th day in storage. We only sign incoming packages from USPS if there is a signature required. We can generate shipping rates through UPS, FedEx, or USPS. How quickly will it take for you to process my parcel(s) after it has arrived? A letter has arrived for me that I don't want. We are a package shipping, receiving and pick-up company in Blaine, WA. How to pickup, authorizing someone else to pickup, picking up only some packages.
Dec 24, 2022: Christmas Eve - 10:00am - 6:00pm We measure and weigh the package, then get a price list of commercial rates from all 3 couriers. Available couriers for shipping out, package forwarding, prepaid shipping labels. Added privacy policy, billing history, changelog. Massive oversized:Over 12,000cu/in: $5 Viewing your account online shows your package(s) status in real time, whereas notifications are sent every 15-30 minutes. Jan 1, 2023: New Years Day - Closed, From the Pacific Highway Truck Crossing (3 mins), From the Peace Arch Border Crossing (5 mins), Dec 24, 2022: Christmas Eve - 10:00am - 6:00pm, Dec 31, 2022: New Years Eve - 10:00am - 4:00pm. Updated holiday hours and closures for 2018. Take the first exit (Exit 276: Blaine City Center) on the right immediately after the border checkpoint. Kwikshipper | International Low Cost Parcel Forwarding Service, Mail To Border, Package and Parcel Receiving Blaine, SBN|Virtual / Mailbox / Co-working space / Serviced Offices, #1 Hiring Jobs Site in Transportation, Logistics & Warehousing, Redacted for Privacy (Privacy service provided by Withheld for Privacy ehf). Next to Cost Cutter (large grocery store) and Shell (gas station). Open 7 days a week. Click for Example! Please ship future packages to our Truck Crossing location. Follow the roundabout heading towards the Edaleen Dairy and the Chevron gas station. We have employees over 21 years old that can sign for any packages with an age restriction. Please ship under the name you registered as, and Jun 18, 2022: COVID-19 Update (New Hours, Storage Fees), click here for more info. Please add this number in your shipping address when making an order. Do you offer insurance for shipping out packages? Simply change your address from "439 Peace Portal Dr" to "1733 H St Ste 700" with your account name and your PMB # assigned when you registered. There has only been two times we have encountered this since opening, both times were from UPS Brokerage and involved a high value item. A copy of the package arrival email works too! Packages over 100lbs will be returned to sender. Temporary extended holiday hours (Nov 27 - Jan 11). Note: this is not a PO box number as we are not a PO box. Please wait until you receive a package arrival notification (via email, text, or phone call, depending on your settings), before you come down to pickup your package. Please ship future packages to our Truck Crossing location. If you have not received any notifications from us by 7pm on the day of delivery, please send us an emailwith your name, PMB number, and tracking number and we will investigate the issue. We receive commercial shipping rates from UPS, USPS, and FedEx and pass the savings on to you! The prices you see here are the prices we charge. Yes, we can receive tires for passenger vehicles. You can ship almost anything to us. Please contact us! Please ship future packages to our Truck Crossing location. We do not charge any fee to register, nor do we charge any annual fees. This kind of transaction raises red flags in some online sellers fraud departments (usually with Best Buy, Dell, Costco), especially with high valued items. Do you accept packages to ship out with a pre-paid return label. Incoming letters or packages are delivered into the corresponding PO box. Having a billing address in a different country from the shipping address is a tactic some fraudsters use for making online orders with stolen credit cards, which is why your order might be declined. Do you have someone over 21 to sign for my package? Please ship future packages to our Truck Crossing location. Click here for more info. May 30, 2022: Memorial Day - Closed UPS does not deliver on weekends. Blaine, WA98230. Our Peace Arch location is now closed.
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