airsep oxygen concentrator repair

I shipped the unit to them utilizing the services of a UPS store in palm harbor, FL. Mom-and-Pop outfit but superb fielding from Connecticut office helped out tremendously to soothe my impatience.Unfortunately, the cryptic response to my post-service request for assistance leads me to believe that local service (if available) is the more prudent way to proceed.A new board was installed and no check was performed on writing to an SD card by the service technician - I did not foresee this exception.

Ill update when that arrives. Compressing air as the cooling mechanism keeps the concentrator from becoming overheated, 3. For the best experience on our site, be sure to turn on Javascript in your browser. 149 0 obj << /Linearized 1 /O 152 /H [ 1037 790 ] /L 526208 /E 47314 /N 30 /T 523109 >> endobj xref 149 21 0000000016 00000 n Any question dont hesitate to ask. Might I also add, the unit last night was as quiet as the day I received this BIPAP machine. 0000007575 00000 n Shop with confidence - 100% Satisfaction Guarantee. I sent my unit for repair. Work place. When she checked stock what I was needed was in stock. So since they charged me such, they have gained a customer for the rest of this life, I have. After a week of contacting two Major providers of CPAP supplies, and being told it was no longer in warranty, I was able to convince one provider to give me the name of Altra Service , a certified company that could repair my machine. 0000016816 00000 n Ocala, FL 34474 Missouri Facility Highly recommend! Not sure why this industry is so difficult to communicate with , but we have definitely had our moments. going this route saved me alot of money and I'm very satisified. Had it back in a little over a week. Will be back whenever I need service, highly recommend them. Very professional follow up from Altra and a clear background was provided for the repair, again thx guys will use you again when needed. MRS Homecare Inc. Serving More than 125,000 Oxygen Users Since 2001. [!St YOX9Gcn_9z|er=1lklA?p^:LJ=K:/iQ^Rh_kK@Hsyi}Ccuu_Z'C0 vjKAc{*-RY#i\%9wu\';lR8I*UI fwLGAXxpF.j dg0H(\ 0000002335 00000 n 0000013581 00000 n %PDF-1.4 %

It started making loud noisesenough that it was keeping me awake. TZ3/X@ko/J2zA1VR 0000007389 00000 n I havn't even turned it on yet but will still give them 5 stars, great company! 426 New York Ave., New Castle IN 47362 My concentrator works as good as new. Fax: 1-352-389-6087, Indiana Facility Copyright 2022 Accurate Biomed Services, Inc. All Rights Reserved. Good and quick service. So, I used Altra and had wonderful experience. I received a return phone call from Cassidy who was friendly, helpful, understood my need to get a repair done quickly. He was working late on ventilator repairs and had been working for days to meet the demands of this nation during COVID-19. According to David Repasky at cpap.com, oxygen concentrators function in the following steps: 1. Y'all are great so far! While jumping up to grab a puking dog on the bed, I pulled my CPAP machine (ResMed AirSense 10) off my nightstand. Please enter phone number with area code. Repair guides and technical data for medical oxygen concentrators from all manufacturers. ]2L?,W65gqxU =i^ /SwQ(cB)3tr^#8BFmFJF^WqRKq'+8Xi);mYj4$ WAnN4F?iQqk09-EwVXdm7SZJNuV'MuLffH 1`o~yt Customer Owned Home, Plug-In 10 LPM Concentrator Rebuilds start at $549.95 with 1 year warranty! These guys are great. Stay informed on the latest news, product releases, special offers and much more! you were very helpful before I sent them, and let me know as soon as they were finished. 0000007481 00000 n OxygenPlus Medical 2019 Powered by Shopify, Portable Concentrator Parts & Accessories. They have not returned my calls yet to attempt a resolution.Update: they sent a replacement panel but it was badly discolored by cigarette smoke and had a broken clip. After filling out the web form on their website the UPS shipping label was printed. Oxygen concentrators are typically used to treat patients with breathing disorders or with a lower concentration of oxygen in their blood than normal. 0000002283 00000 n Thanks, Oxygen is flowing! We are your source for Respironics Trilogy repair. When she checked stock what I was needed was in stock.

Thanks for your courteous conversation and solution to my issue. Recommended.

I would use them again. Their customer service is the best, keep it up. Absolutely was her answer, most of our business is mail in, but bring it up. p\X4rar[3r9 |`X! Toll Free: 1-800-376-5660 The next day I got the request for my prescription, sent it, request for payment, did it, received the unit in 48 hours. I will use a new SD card (after formatting it, of course). 0000002242 00000 n Sent floor model oxygen concentrator from Texas to Ocala, Fl for repairs. The device can then administer the oxygen to the patient through a pulse-dose or continuous stream delivery system. Works great now! 0000002593 00000 n Y'all are great so far! Complete the fields below to receive Summer Sale Pricing! Was told it was obsolete and they did not have parts so they could not fix it. I sent my sieve beds for a rebuild to you guys. How refreshing to find a company that does what they say they willand do it professionally and promptly. I've had poor experiences with our local DME providers and didn't want to deal with insurance hassles. The Best Solution for Home Medical Equipment Repair. thanks again, bill grooms. 0000000789 00000 n 0000008434 00000 n Kept me informed all along the way. You folks are AWESOME!!!!! Sending second unit today and will follow up with new rating on this unit including repair costs. This business has the best customer service I've seen in years and the knowledge to support it! For the best experience on our site, be sure to turn on Javascript in your browser. It doesnt get any easier than that! 0000001827 00000 n !?x[4 .^^}V%])vt@LRe\F 4Dr?HbhP, ]\*0nCtCHp Mq=7lY=r m$vqMm6[vY.h_N~olS44$~VMq3CW6P$=hmd%p?ynXL 7x0:\},^scjK> endobj 160 0 obj << /StemV 138 /FontName /Arial-BoldMT /FontStretch /Normal /FontWeight 700 /Flags 32 /Descent -211 /FontBBox [ -628 -376 2000 1010 ] /Ascent 905 /FontFamily (g) /CapHeight 718 /XHeight 515 /Type /FontDescriptor /ItalicAngle 0 >> endobj 161 0 obj << /Length 2575 /Filter /FlateDecode /N 3 /Alternate /DeviceRGB >> stream 5640 SW 6th Place, Suite 300 Unbelievable service from Altra, the repair service they provide for the owners of a CPAP machine is unparalleled. She gave me the option of driving to Ocala or sending the unit via UPS. With three regional service centers and nearly 40,000 square feet of production space, Accurate stands as the nations largest independent service provider for CPAP repair, oxygen concentrator repair, as well as respiratory and biomedical equipment repairs. I would highly recommend these folks. At that point, I think she felt sorry for me.

Toll Free: 1-800-376-5660 Vice President / Owner 0000001805 00000 n Great online chat with service professional! After a few days I got a message that it could be repaired and a payment via Paypal was done. I chatted with someone from Altra and they told me what to do, for the unheard of price of FREE! 0000003890 00000 n , the story is All positive ! Invacare IRC 301, 3LX, IRC 501, 5LX, Platinum 5LPm and 10LPM, Perfecto and PerfectoV, DevilBiss MC-4490, MC-64, MC-84, Solaris 505, 515 and 525 Models, Puritan-Bennett 492, 492a, 590, Aries 5 LPM, Airsep Newlife, Elite, Intensity 8LPM and 10LPM, and VisionAire, Respironics EverFlo, Everflo Q, Everflo OPI, Millennium 5LPM and 10LPM, Thoroughly clean Interior and Exterior of unit, Run unit for quality testing prior to shipping, Run unit for minimum of 10 hours prior to shipping. We back up our work with a full 1 year warranty on parts and labor on home units and 6 months on our portables. Vice President @i[$]q"4hTF*!) Accessibility, Why is alarm to off every 2 minutes cut off on goes off again over ove, Low oxygen flow drops when plug in tubing, It beeps service required alarm with low oxygen, Why is my concentraters alarms going off after 10 minutes. Repair of my portable oxygen concentrator was completely satisfactory. Our AirSep portable oxygen concentrator repair service is affordable, fast, and includes free inbound shipping. They kept me informed of the progress of the repair of my machine and all costs were presented up front before any work was started. Throughout the lengthy repair process (no fault of ASP), Tony kept me apprised of the status and always responded promptly to my inquiries. Our technicians are certified and we offer a free shipping label. Accurate boasts of the fastest industry average turnaround time, with most repairs completed and returned within 7 business days. Didn't realize how little had been coming through till the new filter was put inAgain thank you for the GREAT, customer experience! 0000004710 00000 n Click schedule service,complete the information, and click submit. She gave me a good day to come in, Thursday. Fax: 1-352-389-6087, https://acbio.com/testimonials/far-superior-to-any-other-equipment-repair-solutions/, https://acbio.com/testimonials/we-will-be-a-lifelong-customer/, https://acbio.com/testimonials/they-provide-so-much-value/. One of the few repair shops for privately owned oxygen concentrators. Very easy online shipping arrangement. trailer << /Size 170 /Info 148 0 R /Encrypt 151 0 R /Root 150 0 R /Prev 523098 /ID[<635b19f7d9a213908ababe310a1ee223><77ce76f2ef8ad692f29f7c2d7ac1410f>] >> startxref 0 %%EOF 150 0 obj << /Metadata 147 0 R /Pages 143 0 R /Type /Catalog /PageLabels 141 0 R >> endobj 151 0 obj << /Filter /Standard /R 2 /O ( UV.`Dz-#_m_}g) /U (3 un 02$W5'rl) /P -4 /V 1 /Length 40 >> endobj 168 0 obj << /S 672 /L 813 /Filter /FlateDecode /Length 169 0 R >> stream 100 N. 17th St., Bethany MO 64424 Terrific! Removing nitrogen from the air through sieve beds and a filter, 5. Altra Service provides fast and affordable repair and maintenance for all of the U.S. We service most CPAP machines, oxygen concentrators, and much more. Health+Plus. Our comprehensive service program includes: Sign up to get the latest on sales, new releases and more , Fax: (540)-296-31578am - 6pm EST Monday - Friday, 12348 North Old Moneta Rd Moneta, VA 24121, 2022 oxygenplusmedical. Neither iFixit nor this repair information is endorsed by or affiliated with the medical device manufacturer. 0000001985 00000 n 0000004446 00000 n In addition, you are able togenerate and print a FREE pre-paid UPS shipping labelto send us your equipment all from our website. A Big Thank You.! They responded to my questions promptly, kept me informed as to how the repair was proceeding and bent over backwards to deal with some special needs that I had. I highly recommend this company for their professionalism and customer service above and beyond. We perform Preventive Maintenance (PM) and Repair services for the AirSep Freestyleand AirSep Freestyle 5 portableoxygen concentrator. Great company to do business with. She gave me the option of driving to Ocala or sending the unit via UPS. Outstanding service from start to finish. Total costs including shipping both ways about $230. Using an electronic interface to adjust delivery settings, 4. When I received my unit back (via UPS) the cover housing panels were not aligned and there were two hairline cracks as well as abrasion marks on the top of the unit. When I received the machine back, there was an item missing. I would highly recommend Altra Service Professionals, mail in or drop off service, they a very Professional company to deal with ! 0000003246 00000 n Sale on the CAIRE Companion 5 - Call Us for Details, Oxygen Concentrator Repairs and Maintenance, Oxygen Concentrator Store from American Medical Sales and Rentals, Copyright 2022. If I have need any further help in the future I will use them again for repair services. Customer Owned Portable, Battery powered Concentrator Rebuilds must be sent in for evaluation. Centennial, CO 80112. It took about 3 weeks from very beginning to end. Complete the fields below to download the kit or click the button below to have it sent to your address. Let me tell what a good business ethic is. Thankfully, I had another machine I could use in the interim. 0000001037 00000 n ~d#f03 K#s0T6Qj"U}"6Go Qe +T6UtGyJNEfJw-Q-,r-94_H=,NkU4}-wnE']B%niq ? ARq@FNma38kM#FeYH\sQz? Accurate Biomed Services is the nations largest certified repair center for Invacare and Philips Respironics, including Respironics Trilogy repair. ?Qa-GaqqRz$a@{yDZTlYugaCEnr!\r9-ZI gNecO;BO6.SrKl86n:Ka[/*KcZ("bn]Y74>}#Nd'k@k8s%!9gwnjrWl Ymted-u.9 ,MI",D:Z;?L e#H/.4{nG~F(Z. After having horrible responses for over 7 weeks from a company in New Hampshire that I purchased an Oxygen Concentrator from, the folks at Altra service rescued a two week old concentrator is a very short time. Very fast service, great communication. I added one more star for the effort. 0000000886 00000 n I arrived yesterday morning, within 10 minutes, I was informed the machine was still in warranty time frame. Taxes and shipping calculated at checkout. I have a machine that I couldn't figure out how to change the filter on. You have to appreciate a service organization that puts the customer first ! Accurate Biomed Repairing Ventilators for COVID19 Pandemic, Respironics Cough AssistService Provider, Up to 1 LPM at 95.0% +0.5%/-3% 2 LPM at 90% +5.5%/-3%, -4 F to 140 F (-20C to 60C) 15% to 95% humidity. He did and did some testing and found the part I needed. Altra absolutely has one. Peoples Home Medical, David Clark DC, NMD They are sending a new one now. I'll make the drive! The store will not work correctly in the case when cookies are disabled. Cham Stone Altra did not alert me to any shipping damage when they received the unit which leads me to deduce the damage was inflicted subsequently. Oxygen concentrators are medical devices that filter surrounding air and compress it in order to produce purified medical grade oxygen. It was after hours and Tony text me within 15 min. Protect your investment while saving money when you have your AirSep Freestyleportableoxygen concentrator repaired by Altra Service Professionals. Fax: 1-352-389-6087, Florida Facility Concentrator returned within 2-3 weeks in good repair. SLA honored for estimate and repair. Terrific! See you Tuesday! It took two weeks for them to inspect and diagnose my unit. Their tech was called out on a last minute repair, but the Boss Tok my machine back to the shop, checked it out completely, replace fan and motor, and decertified the ResMed Dreamstation. 8(!KJ_.Cv"*)It4! Toll Free: 1-800-376-5660 Was in over the holidays with my bi-pap machine, after some issues, Bob the owner came in the next day and corrected them.

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